Inside Sales Representative

Job Description

We are a leading manufacturer, committed to delivering high-quality solutions and excellent customer support. As we continue to grow, we’re looking for a motivated Inside Sales Representative to join our team.

Position Summary:

The Inside Sales Representative will be responsible for managing and growing customer accounts, processing sales orders, and delivering exceptional service. This role is ideal for someone with a background in manufacturing sales or customer support, who understands the urgency and detail required in a fast-paced production environment.

Key Responsibilities:

Build and maintain strong relationships with existing customers

Process incoming orders, quotes, and inquiries with accuracy and urgency

Work closely with the production and logistics teams to ensure timely order fulfillment

Provide product information as needed

Proactively follow up with customers on order status, delivery schedules, and service satisfaction

Identify upsell and cross-sell opportunities based on customer needs

Maintain accurate records in CRM or ERP systems

Handle customer complaints or issues with professionalism and problem-solving skills

Collaborate with the outside sales team to support business growth strategies

Qualifications:

2+ years of experience in inside sales and/or customer service within a manufacturing environment

Strong understanding of order entry, lead times, and production schedules

Proficient in Microsoft Office and experience using CRM/ERP systems (e.g., SAP, NetSuite, Salesforce)

Excellent communication, organizational, and problem-solving skills

Ability to multitask and thrive in a fast-paced setting

High attention to detail and strong follow-through

Team-oriented mindset with a positive, customer-first attitude

What We Offer:

Competitive salary and benefits package

Opportunity for growth within a stable, well-established company

Supportive team environment

Ongoing training and development opportunitiesCompany Description

Labor Solutions, LLC is a leader in the professional, temporary, and direct hire industry throughout the Midwest area. Our clients range from individual entrepreneurs to large corporations, and while we are big enough to serve Fortune 100 companies, we are small enough to stay nimble in an always-changing market.

Thank you!

Full-time