Video Systems Engineer / SME - Bethesda MD

Video Systems Engineer / SME

Location: Bethesda, MD (Hybrid – Onsite 3x/week)

Duration: 10 months (likely extension)

Clearance: Must pass background check

Rate: $140K–$150K + bonus & benefits

Start: ASAP (4–6 week onboarding for GFE/badge)

Overview:

Seeking a hands-on Video Systems Engineer / SME to lead enterprise video conferencing design, implementation, and support for this government agency - Unified Communications and Collaboration (UCC) team. This is a highly technical role supporting video modernization efforts across hundreds of conference rooms.

Top Responsibilities:

Architect and implement enterprise video services (MS Teams, Cisco, vBrick, Webex, etc.)

Design and standardize A/V conference rooms (Cisco Room Kits, matrix/distribution systems)

Provide Tier III support and troubleshoot video/VoIP issues (e.g., call drops, codec mismatches)

Document processes and support lifecycle management of UC/video systems

Collaborate across internal teams and end-users to deliver seamless solutions

Must-Have Skills:

Expertise in MS Teams Meetings, Cisco VCS/TMS, eCDN platforms (vBrick, Microsoft eCDN)

Deep knowledge of video protocols: SIP, RTMP, H.264/H.265, HDMI resolutions, audio/video codecs

Hands-on experience with Cisco Room Kits, video matrix/distribution, digital signage

Strong troubleshooting of VoIP/video issues (dead air, call drops, etc.)

Ability to work onsite in Bethesda 3x/week + on-call support when needed

Excellent communication and stakeholder coordination skills

Preferred Certifications:

Microsoft 365 Certified: Teams Admin or Collaboration Comms Engineer

CCNP Collaboration