Dispatcher

Job Description

About Us:

At Liberty Tire Recycling, we're building a sustainable future - one tire at a time. As North America's leading tire recycler, we offer a unique opportunity to make a real impact on the environment. Join our team of nearly 4,000 dedicated employees across 70+ sites and help us transform billions of pounds of waste tires into valuable resources. We're committed to innovation, a circular economy, and providing a rewarding workplace where you can grow and thrive.

Job Summary:

The Dispatcher is responsible for ensuring smooth daily operations by coordinating drivers, managing routes, and ensuring compliance with DOT regulations. This role requires strong communication skills, logistical knowledge, and the ability to handle multiple tasks in a fast-paced environment.

Duties and Responsibilities:

Ensure daily compliance with DOT regulations.

Responsible for outbound shipments

Communicate effectively with drivers, customers, and internal staff to ensure timely deliveries and resolve any issues.

Supervise and monitor the performance of assigned employees to ensure high standards of service.

Schedule maintenance and repairs for vehicles to minimize downtime and ensure efficient operations.

Plan and optimize delivery routes for maximum efficiency.

Handle and resolve customer complaints accurately and efficiently.

Participate in the recruitment and interview process for driver and helper positions.

Maintain accurate records of dispatch activities, customer interactions, and other relevant data.

Conduct regular training sessions for drivers on safety and compliance topics.

Assist the Transportation Manager with various office tasks and responsibilities as needed.

Required Skills/Abilities:

Familiarity with dispatching software and logistics operations.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Proficient in MS Office and data entry.

Ability to work in a fast-paced, high-pressure environment.

Education and Experience:

High school diploma or equivalent; additional qualifications in logistics or supply chain management are a plus.

Proven experience as a dispatcher or in a similar role within the transportation industry.

EEO Statement:

Liberty Tire Recycling is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

Full-time