Assistant General Manager

Job Description

Summary of the Role:

The Dispensary Assistant General Manager (AGM) is a key member of the retail leadership team. This position is classified as exempt and reports to the Dispensary General Manager. In partnership with the Dispensary General Manager, the AGM oversees the daily operations including staff training, management, regulatory compliance, cash handling, and daily operations. A successful AGM balances the goal of driving both patient satisfaction and commercial growth while maintaining inventory within a secure & fully compliant facility.

Key Responsibilities:

Manages daily operations of the dispensary retail store

In the absence of the General Manager, the Assistant General Manager is responsible for the day-to-day functions

Assist in scheduling, ensuring all business needs are met, while maintaining budgetary expectations

Ensures the team is operating with compliant standard operating procedures for dispensing, inventory management, and all sales supported tasks

Tracks and monitors inventory using the state inventory tracking system and business management platforms

Provides world class customer service and oversight of team/patient interaction

Responsible for team training, orienting, and employee relations

Maintains business management platforms and ensures all technology systems operate effectively

Physically audits inventory for accuracy against inventory tracking system and business management platform data at designated intervals (daily, weekly, quarterly, annually)

Enforce company policies, procedures, and state regulations

Handles cash in compliance with company policies, including deposits, changes orders etc.

Qualifications:

3+ Years Retail management experience required

Experience in the marijuana industry preferred

Demonstrates empathy and a passion for serving patients in need

Is 18 years of age or older

Able to pass a criminal background check

Results driven & a strong verbal communicator

Exhibits basic math skills required

Demonstrate a proficiency for technology (including Microsoft Office & Retail POS systems)

Physical and Environmental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Ability to work up to 10 hours a day and rotating shifts

Flexible schedule availability including nights, weekends and holidays

Ability to lift, push, and pull 75 pounds

Ability to sit, squat, bend, and kneel repetitively throughout a workday

Ability to stand for extended periods of time

Extended computer usage

Comfortable being under constant video surveillance

Work environments that include exposure to, but not limited to fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Management reserves the right to assign other job duties as necessary, with or without notice. Please note this job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Diversity and Inclusion:

Maitri Medicinals is an equal opportunity employer that does not discriminate based on race, creed, color, national origin, ancestry, age, marital status, sexual orientation, genetic information, pregnancy, sex, gender identity or expression, disability, or because of the liability for service in the armed forces of the United States or the nationality of any individual, or any other characteristic protected by applicable federal, state, or local laws.

Maitri is an Equal Opportunity Employer. Maitri does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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Full-time