Network Administrator

Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. ICP Group is comprised of leading brands known for innovation, quality, and performance. Founded in 2015 and supported by a lean corporate team, ICP Group has scaled rapidly through organic and acquisition growth into one of the largest coatings, adhesives, and sealants companies in North America. ICP Group is headquartered in Andover, MA and has manufacturing and distribution sites throughout North America, Latin America, UK, Europe and the Asia Pacific region.

ICP Group is seeking a dynamic and motivated Network Administrator. As a Network Administrator, you will be tasked with maintaining and supporting the company infrastructure to include but not limited to switching and routing functions, internet connectivity and IT services. You will work with partners to ensure all company connectivity and infrastructure stays online and respond accordingly to outages.

The day-to-day duties will include varying levels of network-related support to end users as well as internal team members where needed. The position will work with the infrastructure team to address common PC issues where possible or identifying resources needed to address those issues. This may include PC support, server support and network support.

This position is based out of Tampa, FL.

In this role you will be responsible for the following:

Support managed LAN and WAN Network Infrastructure Hardware

Support wireless network and end-user device configuration/replacements

Plan, develop, execute and support network change controls as required

Analyzing and identifying network trends and devising preventive solutions

Manage overall network and device documentation

Support infrastructure projects to completion

Assist infrastructure team with daily IT issues where/when possible

Provide support assistance to ERP platform and all ERP users

Maintain computer systems and act as support if any system goes down

Participate in IT on-call rotationRequirements:

Exceptional customer service orientation

Exceptional written and oral communication skills

Strong documentation skills

Ability to present ideas in user-friendly language to non-technical staff and end users

Keen attention to detail

Proven analytical and problem-solving abilities

Ability to effectively prioritize and execute tasks in a high-pressure environment

Experience working in a team-oriented, collaborative environment

Associates degree with 2 years of experience, or 4 years of experience in related fieldFocused technology skills:

Fortinet

Azure networking

Meraki access points, switches

Cisco wireless

N-AbleICP Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.