Implementation Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job TitleImplementation Analyst

What does a successful Implementation Analyst do?

You will be a key member of the team working closely with clients to implement Fiserv applications. Your contributions will directly enhance the success of our clients and contribute to the revenue of our business unit. You will lead the implementation process by training clients, defining process parameters, and configuring workflows to meet business needs. Engaging with clients as partners, you will help them implement software products that transform their daily operations.

What you will do:

Understand the project scope, including Fiserv and client responsibilities for the implementation.

Escalate requests outside of the scope or specified responsibilities to the project manager when necessary.

Communicate progress and any potential problems to the project manager promptly.

Maintain a clear understanding of project milestones and delivery dates.

Provide clients with comprehensive overviews, workshops, and knowledge of the Teller application, including train-the-trainer sessions.

Support clients through user acceptance testing, mock implementations, go-live, and post-go-live, ensuring the correction of any defects identified.

What you will need to have:

Experience with financial industry or financial industry

Bachelor's or associate degree in business, finance, accounting, computer science, or a related field, or equivalent work experience.

What would be great to have:

2+ years of experience with Fiserv Core applications, banking experience, or debit card experience.

2+ years of experience working with and experimenting with code samples to understand API consumer needs.

Perks at Work:

We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.

Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.

Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.

Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.

Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.

Advance your career with training, development, certification, and internal mobility opportunities.

Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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