Desktop Technician

Description

• Troubleshooting hardware/software network issues onsite.

• Set up maintain configure desktops, laptops, printers

• Microsoft 365- teams, outlook, OneDrive,

• Documentation in resolution.

• M1 is their ticketing system (its apart of ERP)

2+ years of experience

supporting Windows, O365, Active Directory - creating and decommission of

accounts.

Job Description

• Troubleshooting

hardware/software network issues onsite.

• Set up maintain configure desktops, laptops, printers

• Microsoft 365- teams, outlook, OneDrive,

• Documentation in resolution.

• M1 is their ticketing system (its apart of ERP)

DESKTOP SUPPORT TECHNICIAN

Job Description:

We are seeking a reliable and technically proficient Desktop Support Technician

to join our team in a fast-paced Manufacturing environment. This position is

responsible for providing IT support across both office and production areas,

ensuring minimal downtime and high user satisfaction. The right candidate will

be experienced with Microsoft Active Directory, Microsoft 365, and general

desktop support, with exposure to broader infrastructure technologies

considered a strong plus.

Key Responsibilities:

+ Provide day-to-day desktop support to employees across the organization, including shop floor personnel.

+ Troubleshoot hardware, software, and network issues on-site and remotely.

+ Set up, configure, and maintain desktops, laptops, printers, and peripheral equipment.

+ Administer user accounts and permissions in Microsoft Active Directory.

+ Support and manage Microsoft 365 applications including Teams, Outlook, SharePoint, and OneDrive.

+ Document procedures, configurations, and resolutions clearly and consistently.

+ Work collaboratively with IT staff to support systems, upgrades, and infrastructure improvements.

Required Qualifications:

+ 2+ years of experience in a desktop support or helpdesk role.

+ Proficient with Windows OS, Active Directory, and Microsoft 365.

+ Strong troubleshooting skills with the ability to prioritize and resolve issues efficiently.

+ Familiarity with basic networking (TCP/IP, DNS, DHCP).

+ Experience supporting users in a manufacturing or industrial environment.

Preferred Qualifications:

+ Experience in aerospace or regulated manufacturing environments.

+ Knowledge of or exposure to:

+ Microsoft Server (2016/2019/2022)

+ Microsoft SQL Server

+ Microsoft Hyper-V

+ VMware ESXi

+ Microsoft Exchange

+ ECI M1 ERP system

+ Laserfiche

+ Certifications such as CompTIA A+, Microsoft 365 Certified, MCSA, or VMware VCP are a plus.

Additional Skills &

Qualifications

Being able to work in a

manufacturing environment and non traditional work hours.

Skills

Windows 10, Active directory, Microsoft 365

Top Skills Details

Windows 10,Active directory,Microsoft 365

Additional Skills & Qualifications

Being able to work in a manufacturing environment and non-traditional work hours.

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $24.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in San Diego,CA.

Application Deadline

This position is anticipated to close on Jun 4, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.