Endpoint Engineer Sr

Job Description

About Us

At Finance of America, we help homeowners unlock the joy that comes from realizing the full potential of their retirement. Many people have significant wealth tied up in their homes and want to use it meaningfully in their next chapter. Our unique range of reverse mortgages allow homeowners 55+ to access that wealth while maintaining control over their home and financial future. With options tailored to their unique goals, we provide the financial flexibility they need to move forward with confidence.

Finance of America is guided by five values: We are customer obsessed, they are why we exist. We raise the bar. We take extreme ownership. We practice genuine collaboration. And we unleash our excellence. Together we are actualizing our vision to be the most beloved brand for homeowners in their next chapter.

To learn more about us, visit

Job Purpose

Responsible for developing the standards, requirements, policies, and processes for all end-user endpoint platforms and for the teams that support these platforms and users.

Expectations

Manages Windows and macOS endpoints using Microsoft Intune and Jamf Pro.

Implements and maintains Windows Autopilot and Apple Business Manager for zero-touch provisioning and lifecycle automation.

Packages, deploys, and maintains applications and system updates across the enterprise.

Automates deployment, compliance checks, and administrative tasks using PowerShell and shell scripting (Bash/zsh).

Builds and maintains scalable scripts for provisioning, reporting, and endpoint health monitoring.

Enforces configuration baselines and device compliance policies aligned with internal standards and external regulations (e.g., CIS, SOX, PCI-DSS).

Integrates endpoint platforms with security tools such as Defender for Endpoint, BitLocker, FileVault, and EDR solutions.

Provides Tier 3 support for endpoint-related escalations, working with cross-functional teams to resolve complex issues.

Collaborates with Security, Service Desk, and Network teams to align on endpoint strategy, toolsets, and operations.

Documents endpoint standards, procedures, and automation workflows.

Performs other duties as assigned.

Reports To

VP, Technology Infrastructure

Qualifications

Qualifications – Education Requirements

Bachelor's Degree

Qualifications – Education – Preferred

Certifications such as Microsoft MD-102, Jamf 200/300, Security+, or similar.

Qualifications – Education – Field(s)/Profession(s)

Information Technology

Qualifications – Experience/Skills/Competencies

Minimum 5 years of experience directly supporting various endpoint platforms, including 3 years of experience directly supporting end users in a customer service role.

Proficiency with Microsoft Intune, Jamf Pro, and Windows Autopilot.

Strong scripting and automation experience with PowerShell and Bash/Zsh.

Familiarity with Azure Active Directory, Group Policy, and Microsoft 365 ecosystems.

Experience with enterprise software deployment, patching strategies, and hardware lifecycle management.

Experience working in regulated industries (finance, healthcare, etc.).

Knowledge of EDR, MDM, and MAM technologies and integrations.

Understanding of Zero Trust and modern endpoint security models.

Compensation

The base salary range for this position is ($90,000 - $110,000 ) inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate’s work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP.

Additional Information

The application deadline for this job opportunity is 7/21/2025.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Finance of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.

Full-time