Production Administrator

Job Description

Production Administrator

At Bliss Roofing, we are committed to delivering a white-glove customer experience, and our Production Administrators are essential to achieving this goal. We are looking for a detail-oriented, organized, and proactive individual who thrives in a fast-paced environment. Your mission will be to exceed customer expectations while ensuring seamless communication among all parties involved. Reporting directly to the GM, you will play a pivotal role in our operations.

Location: 930 SE Textron Dr., STE D, Bend, OR 97702

Responsibilities:

Communicate effectively with customers via phone to set expectations, schedule installations, and clarify project requirements.

Review customer contracts to ensure accuracy in job-specific details.

Create purchase orders for each job component.

Order materials and coordinate their delivery to job sites.

Collaborate with the team to continually enhance service quality standards.

Track project phases to guarantee timely and successful completion.

Ensure all installation documentation is accurate and complete.

Update customer invoices and purchasing documents to reflect any changes from the installation process.

Monitor production efficiencies and propose improvements to meet targets.

Work collaboratively with various departments to deliver exceptional customer service.

Assist with additional tasks and assignments as needed.

Requirements:

Strong data entry skills with a keen attention to detail.

Must love numbers.

Proven ability to manage multiple tasks and prioritize effectively.

Positive mindset with a proactive “get-it-done” attitude.

Independent thinker with a talent for innovative problem-solving.

Strong commitment to seeing tasks through to completion.

Exceptional written and verbal communication skills.

Dedication to providing outstanding customer service that turns clients into raving fans.

Adaptability and openness to change.

Enthusiastic, hardworking, and well-organized team player

Benefits:

401(k) matching

Health, dental, and vision insurance

Paid time off

Join us at Bliss Roofing and become an integral part of a team dedicated to excellence and customer satisfaction! If you’re ready to make a meaningful impact, we would love to hear from you.

About Us

Bliss Roofing has served our community in Oregon and SW Washington since 1969, which means we have over 50 years of experience in the field. We are a third-generation family-operated business, and we bring dedication, heart, and an eye for excellence to every roofing project. Our roofers in the Portland and Bend areas come highly recommended, and we have developed a superior reputation through years of committed work and a passion for delivering customer satisfaction.

We offer our services to both residential and commercial customers. Our primary projects include roof replacements and new construction, but we also regularly perform repairs and inspections to round out a full suite of roofing services.

Full-time