Scheduler

TOPS Comprehensive Breast Centers is looking for a Scheduler to join our compassionate, patient-focused team.

As the Scheduler, you'll be the first point of contact for patients as they begin their care journey.

This position is responsible for coordinating appointments, verifying insurance, and ensuring timely communication with patients and clinical staff.

The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced healthcare setting.

Key Responsibilities * Schedule patient appointments accurately and efficiently based on physician availability and procedure requirements * Verify insurance coverage and obtain necessary authorizations or referrals * Provide patients with pre-appointment instructions and answer scheduling-related questions * Maintain accurate records in the electronic medical record (EMR) system * Collaborate with front office, clinical, and billing staff to ensure seamless patient experience * Proactively identify and resolve scheduling conflicts or delays Who We Are At USPI and TOPS Comprehensive Breast Centers, we are committed to providing personalized, high-quality care in a welcoming and supportive environment.

Our centers specialize in breast imaging and diagnostics, combining clinical expertise with the latest technology.

We believe in teamwork, integrity, and treating every patient with compassion and respect.

Our inclusive workplace encourages growth and collaboration across every department.

What We Offer * Competitive compensation * Health, Dental & Vision insurance * 401(k) retirement plan * Paid Time Off (PTO) and paid holidays * Health Savings Account / Flexible Spending Account * Employee Assistance Programs * Education assistance * Short-term and long-term disability insurance * Opportunities for career development Required Skills: * Strong verbal and written communication * Excellent organizational and multitasking abilities * Friendly, professional, and patient-centered attitude * Proficient in computer systems and scheduling software * Ability to maintain confidentiality and professionalism at all times Required Experience: * High school diploma or equivalent required * Prior experience in a healthcare scheduling or front desk role strongly preferred * Familiarity with EMR systems (e.g., Athena, Epic, or similar) is a plus