POSITION SUMMARY: To oversee the facility's operations, including managing the Client Service Representatives and ensuring client needs are met.
Location: On-Site Job Type: Full-Time Compensation: $22/hour KEY JOB RESPONSIBILITIES: * Ability to perform all CSR duties.
* Supervise CSR's.
* Communicate daily with the Supervisor/Facility Manager.
* Manage client projects.
* Upload and supervise digital files.
* Review Menu Sheets/order food.
* Provide compensation for participants and ensure that all financial paperwork is accurate.
* Manage shipping, package inventory and product counts as needed.
* Compile and send reports.
* Communicates with other markets when necessary and sends updates throughout the shift to project managers and off-site client(s). * May assist with office supply ordering and inventory.
* Other duties as assigned.
CORE COMPETENCIES: * Knowledge of computers, audio visual, and office equipment.
* Project management skills.
* Knowledge of shipping carriers' procedures.
* Clerical skills.
* Detailed & team orientated.
* Strong time management.
* Dependable, energetic with an upbeat personality.
* Confident, hard-working, organized with a professional attitude.
* Multi-task and ability to meet tight deadlines.
* Work a flexible schedule.
* Work independently.
* Lead & manage a staff.
* Creative thinker & ability to solve problems.
* Effectively communicate (oral & written). * Self-starter with ability to handle fast paced, stressful situations.
* Knowledgeable of surrounding area/locations.
QUALIFICATIONS Education: * High School Diploma or equivalent Experience: * 1-3 years hospitality and management experience Computer Skills: * Strong technical computer skills (MS Office, Word, Excel, Outlook) * Health, dental, and vision insurance * 401(K) with employer match * Paid time off and holidays