Job Description
Why You’ll Love This Aviation Front Desk Customer Service Representative JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at AGC in West Mifflin, PA may be perfect for you!
In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.
Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today!
Pay for this position starts at $17 / hour. This position requires availability for any/all shifts between 6am and 10pm including weekends, holidays, on call, and overtime as needed.ResponsibilitiesFront Desk Customer Service Representative Responsibilities
Provide customers with professional service and assistance
Making hotel and catering reservations for inbound and outbound aircraft
Processing customer purchases and fuel transactions
Work closely with line service personnel and pilots, ensuring all customer service needs are metRequired SkillsFront Desk Customer Service Representative Qualifications
Customer service/hospitality experience
High school diploma or GED certificate
18 years of age
A valid state driver’s license
Ability to comprehend and perform basic math calculations
We maintain a drug-free workplace and perform pre-employment substance testing.
Full-time