Electronic Banking Specialist

Job Description

Bank of New Hampshire, one of the Best Companies to Work for in NH and the Lakes Region, is seeking a detail orientated and customer focused individual to fill the role of Electronic Banking Specialist. This position is a full-time and will work in our Gilford, NH office.

Key Responsibilities include, but are not limited to:

Building relationships with existing and prospective customers.

Verification and daily balancing of accounts and ATM terminals.

Placing orders for new or replacement ATM, Debit-by-Design, HSA, Business and Prestige cards for customers.

Coordinate ATM installations.

Provide quality customer service with attention to detail.

Verify accuracy of all incoming and outgoing ACH transactions.

Process ACH filter, positive pay, and account/deposit reconciliation enrollments.

Establish customer criteria for success with Business Online Banking and Personal Online Banking. This includes processing enrollments, setting up or maintaining account alerts; monitor and decision Risk & Frau Analytics (RFA) activity and more.

Balance general ledger accounts on a monthly basis.

Other related duties as assigned.

Education & Qualifications:

High School Diploma or GED equivalent required.

1-2 years’ experience working in a detail orientated environment in a bank position of similar duties and responsibilities.

Previous experience with monitoring fraudulent activity is preferred.

Ability to interact effectively and professionally with internal and external customers over the phone or in person.

Excellent listening, verbal, and written communications skills.

Experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Why Bank of New Hampshire?

We offer competitive compensation and benefits package, including Medical, Dental and Vision Insurance, effective on the first day of employment.

We have an Annual Incentive Compensation (bonus) Plan, 401(k) with 50% match on the first 6% of eligible earnings, generous paid time off as well as paid time off for our employees to give back to the communities in which we operate and live.

We support our employees by providing several opportunities for professional growth and career advancement, including Tuition Reimbursement as well as internal and external training opportunities.

We provide a supportive team-oriented work environment, and encourage our employees to attend our bank wide celebrations and meetings.

You will gain valuable experience in the banking industry and enhance your skill set.

For more information regarding the benefits we offer, please click here to be directed to our benefit offerings page.

For immediate consideration, click "Apply" to submit your resume and fully completed employment application online. Starting rate is based upon experience.

Bank of New Hampshire is fully committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State, and local laws that prohibit employment discrimination. Should you require assistance to apply for employment with Bank of New Hampshire, please contact Human Resources at

EEO Employer including Vets and Disability

MEMBER FDIC

Full-time