Manager, Information Technology - Release Management

Job Summary:

The Manager, Information Technology - Release Management is responsible for management of a release management methodology incorporating technical structures, standards, processes, documentation and reporting that meets the needs of the organization.

Essential Functions:

Provide leadership, vision, management goals, priorities, metrics, measures, recognition, and discipline for the IT Release Management group

Oversee, manage, coordinate, and prioritize the daily activities of the Release Management team and work closely with the Application Development, Data Architecture, Project Management teams, EQE, Infrastructure teams, Change Management, DevOps and third-party vendor teams to ensure quality releases

Establish, plan, build, and maintain enterprise release calendar for all core services and ensure alignment across key partners and vendors

Enable partnerships with the business and IT Directors in each domain to align processes and tools

Drive culture of continuous improvement to improve Release Management efficiencies and standards

Promote the adoption of Release Management through the entire software delivery lifecycle

Manage and appropriately escalate release delivery impediments, risks, issues, changes, and action items, and works with responsible owners to address the items on a timely basis

Responsible for maintaining gate to ensure the timeliness of release

Partner with DevOps to increase adoption of automated release deployment process

Support Audit teams to demonstrate we have appropriate segregation of duty and audit controls

Publish metrics on release management effectiveness and quality releases to production

Provide regular reporting and maintain ongoing communications to IT management and stakeholders

Drive the continuous improvement of release process and service delivery best practices, processes, and tools

Represent Release Management leadership in project and/or business meeting and engagements

Responsible for managing projects, organizing, and directing people and projects

Provide technical guidance, training, and work direction to direct reports

Perform any other job duties as requested

Education and Experience:

Bachelor's degree in Computer Science or related field or equivalent years of relevant experience is required

Minimum of seven (7) years of progressive experience as an IT professional is required

Minimum of five (5) years of release management experience is required

Three (3) years of management experience is required

Familiarity of the healthcare payer industry and knowledge of Medicaid and Medicare is preferred

Competencies, Knowledge and Skills:

Extensive knowledge of Release Management capabilities and best practice

Project planning skills and abilities

Process and/or workflow planning and design skills

Knowledge of Application Development tools

Advanced troubleshooting and problem-solving capabilities

Proficient in Microsoft technologies (infrastructure or application development)

Strong knowledge of best practices relative to application development or infrastructure standards

Excellent oral and written communication

Ability to manage personal and team time effectively

Effective organization and prioritization

Effective management and leadership

Knowledge of the healthcare and managed care philosophy and culture

Excellent planning, negotiating, and influencing skillset

Licensure and Certification:

SAFe certification is preferred

Working Conditions:

General office environment; may be required to sit or stand for extended periods of time

Compensation Range:$92,300.00 - $161,600.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):Salary

Organization Level Competencies

Create an Inclusive Environment

Cultivate Partnerships

Develop Self and Others

Drive Execution

Influence Others

Pursue Personal Excellence

Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.#LI-GM1

R9385

Remote/Remotely/Tele/Telecommute/From home