Host/Hostess

Job Description

Host/Hostess

Host/Hostess Job Responsibilities:

Welcome guests in a warm and friendly manner.

Ascertains their dining/lodging needs.

Seats guests and manage the seating chart.

Monitors restaurant activity to determine seating and dining flow.

Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

Performs opening and closing duties, as needed.

Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

Helps fellow team members and other departments wherever necessary to maintain positive working relationships.

Hostess Qualifications / Skills:

Verbal Communication

Customer Service

Resolving Conflict

Teamwork

Energy Level

Thoroughness

Professionalism

Education, Experience, and Licensing Requirements:

High school diploma

Prior restaurant or hotel experience preferred

Full-time