License Compliance Manager

Digital Risk's mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients.

Digital Risk's 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks and loan originators.

Position Overview:

A License Compliance Manager is responsible for ensuring an organization adheres to licensing requirements, including those at the state, local, and federal levels. This role involves managing compliance programs, auditing licenses, training employees, and investigating any compliance issues that arise.

Essential Job Functions:

Compliance Program Management:

Develop, implement, and maintain policies, procedures, and systems to ensure compliance with relevant laws, regulations, and licensing requirements.

Compliance Risk Management: Identify, assess, and mitigate compliance risks.

Licensing Management

Oversee the acquisition, renewal, and maintenance of all necessary licenses.

Negotiation and Contract Management: Negotiate licensing agreements and manage contract compliance.

Compliance Audits

Conduct regular audits of licenses and related practices to identify potential non-compliance issues.

Employee Training:

Develop and deliver training programs to educate employees on compliance requirements and procedures.

Investigation and Reporting:

Investigate any reported compliance issues and prepare reports for management and relevant stakeholders.

Reporting and Analysis: Prepare reports on compliance performance and analyze trends.

Collaboration:

Work closely with legal, regulatory, and other internal teams to address compliance-related issues.

Stakeholder Communication: Communicate with internal and external stakeholders on compliance matters.

Documentation:

Maintain accurate and up-to-date records of all licenses and related documentation.

Regulatory Updates:

Stay informed of any changes to laws, regulations, and licensing requirements and update compliance programs accordingly.

The Compliance Manager primary responsibilities include guiding the Compliance Analysts to daily, weekly and monthly production goals, while ensuring the level of expected service, quality and integrity of the loans are maintained. The Compliance Manager will be responsible for having one-on-one coaching sessions with the team members to instill awareness of the team member's goals, any challenges or areas of focus, and ensuring opportunities are addressed with a plan identified for success. The Compliance Manager will serve as a communication liaison to ensure that changes are effectively communicated to their team members and as an escalation path for client satisfaction and/or scope clarification or changes. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills

Requirements:

Minimum 5+ years mortgage background with supervisory experience

Compliance experience within past 3 years

Ability to manage risks while ensuring optimal value and outcomes are achieved

Ability to work in a flexible and production-oriented environment

Must be able to work in a high stress environment while delivering a high-level of customer service

Must be willing and able to work as part of a team

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Detail-oriented and organized.

Knowledge of relevant laws, regulations, and licensing requirements.

Ability to work independently and as part of a team

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

Monday to Friday

Experience:

Supervising: 5 years (Required)

Compliance management: 5 years (Required)

Mortgage servicing: 5 years (Required)

Ability to Commute:

Maitland, FL 32751 (Required)

Work Location: Hybrid remote in Maitland, FL 32751

Permanent