Mortgage Loan Processor DFW, Texas)

Mphasis Digital Risk's mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients.

Digital Risk's 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks and loan originators.

Position Location - This position has the option of becoming Hybrid (this is only an option for Carrollton, TX employees)

Candidates are required to be in the office for training and ramp Monday-Friday for the first 4-6 months

To qualify for Hybrid, candidates are required to achieve and maintain documented performance metrics

Work from home days are pre-determined by the business

Position Overview:

The Mortgage Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions:

Manage an assigned pipeline of 35-50 plus loans on a daily and weekly basis

Process loans from application to closing including but not limited to:

Collecting and analyzing documents to submit to Underwriting for final approval

Communicating expectations, requirements and program details though established communication standards

Maintain daily workflow prioritization to ensure pipeline management meets required closing dates

Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met

Verify conditions of approval which may include customer income/assets documentation, resolves routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances

Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm

Ensure customer service surveys maintain the rating level designated by management

Communicate with all parties involved in the transaction to keep them informed of file status

Review and analyze all necessary documentation, including borrower docs and third-party docs

Interpret policies while analyzing applicant information, property and documentation

Calculate borrower income for all employment types

Comprehensive understanding of credit underwriting guidelines

Must be flexible and able to work in a fast paced, potentially stressful environment

This position has the option of becoming Hybrid (this is only an option for Carrollton, TX employees)

Candidates are required to be in the office for training and ramp Monday-Friday for the first 4-6 months

To qualify for Hybrid, candidates are required to achieve and maintain documented performance metrics

Work from home days are pre-determined by the business

Requirements:

5 years of current experience in a mortgage company with Loan Processing experience

HELOC experience a plus

Knowledge of processing, underwriting and closing procedures

Excellent customer service and communication skills

Detail oriented and excellent organizational skills

Able to prioritize multiple competing tasks and manage time effective in a fast paced environment

Problem-solver with strong analytical skills

Adheres to directives, procedures and standards

Ability to work in a paperless environment

Computer proficiency including Microsoft Office Product Suite

Candidates must be available to work outside of normal business hours when necessary

Ability to obtain NMLS-MLO Licenses preferred

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule:

Monday to Friday

Application Question(s):

Please confirm your contact details: Phone Number & Email Address

Ability to Commute:

Carrollton, Texas 75007 (Required)

Ability to Relocate:

Carrollton, Texas 75007: Relocate before starting work (Required)

Work Location: Hybrid remote in Carrollton, Texas 75007

Permanent