Front of House Manager

Job Title: Front of House Manager

Location: Brady, TX

Job Type: Full-Time

Industry: Hospitality / High end Resort

About the Role

We are seeking a dedicated and experienced Front of House Manager to lead our FOH operations in a fast-paced, guest-focused environment. This role is perfect for someone who thrives in hospitality, enjoys managing people, and is committed to creating outstanding guest experiences.

Key Responsibilities

Oversee daily front-of-house operations including hosting, serving, and bar service

Manage a team of up to 15 FOH employees (team size varies seasonally)

Train, supervise, and schedule FOH staff to ensure productivity and high morale

Maintain excellent service standards and ensure a welcoming atmosphere

Resolve guest concerns and feedback with professionalism and urgency

Coordinate with kitchen and back-of-house teams to ensure seamless service delivery

Monitor cleanliness, presentation, and ambiance of service areas

Track FOH inventory manually and manage supply orders

Support hiring, onboarding, and performance management efforts

Ensure compliance with health, safety, and internal policy guidelines

Manage floor operations including guest check-ins/outs and itinerary coordination

Collaborate cross-departmentally for cohesive guest experiences

Qualifications

3–4 years of experience in customer service in high-end hotel or resort

1+ years of management

Proven leadership experience in a FOH or luxury restaurant setting

Strong problem-solving skills with a focus on customer satisfaction

Ability to work flexible hours, including evenings, weekends, and holidays

Comfortable using in-house property management systems (training provided)

Organized, detail-oriented, and proactive in day-to-day operations

Salary $60K-$70K plus medical insurance, generous paid time off. Open to relocating a candidate within Texas