Property Manager

Luxury Multifamily Property Manager

We are seeking an exceptionally polished and discreet Luxury Multifamily Property Manager to oversee a portfolio of high-end, owner-occupied residences. The ideal candidate will possess a strong background in managing luxury residential assets, an elevated sense of hospitality, and a high level of emotional intelligence to interact with high-profile owners. This role demands flawless service, proactive problem-solving, and meticulous attention to detail.

Responsibilities:

Serve as the primary point of contact for property owners, ensuring a seamless, concierge-level experience

Oversee day-to-day operations of multiple luxury residential properties

Manage and supervise on-site staff (e.g., concierge, maintenance, housekeeping) to maintain the highest service standards

Coordinate and oversee maintenance, repairs, vendor services, and capital improvements

Conduct regular property inspections to ensure pristine condition and address any issues proactively

Manage property budgets, vendor contracts, and operating expenses

Maintain full confidentiality and discretion when handling sensitive information and resident interactions

Resolve resident concerns swiftly and professionally, upholding the brand’s reputation for excellence

Liaise with ownership representatives, attorneys, and staff as needed

Qualifications:

Minimum 5–7 years of experience managing luxury multifamily or condo/co-op properties

Experience working with high-profile or high-net-worth individuals required

Strong communication, presentation, and interpersonal skills

Highly organized with strong financial acumen and budgeting experience

Ability to maintain confidentiality and exercise sound judgment at all times

Proficient with property management software and Microsoft Office Suite

CAM or CPM designation a plus

Polished, poised, and professional demeanor

Discreet and trustworthy with a client-first mindset

Service-oriented and detail-oriented

Proactive and able to anticipate needs before they arise