Luxury Multifamily Property Manager
We are seeking an exceptionally polished and discreet Luxury Multifamily Property Manager to oversee a portfolio of high-end, owner-occupied residences. The ideal candidate will possess a strong background in managing luxury residential assets, an elevated sense of hospitality, and a high level of emotional intelligence to interact with high-profile owners. This role demands flawless service, proactive problem-solving, and meticulous attention to detail.
Responsibilities:
Serve as the primary point of contact for property owners, ensuring a seamless, concierge-level experience
Oversee day-to-day operations of multiple luxury residential properties
Manage and supervise on-site staff (e.g., concierge, maintenance, housekeeping) to maintain the highest service standards
Coordinate and oversee maintenance, repairs, vendor services, and capital improvements
Conduct regular property inspections to ensure pristine condition and address any issues proactively
Manage property budgets, vendor contracts, and operating expenses
Maintain full confidentiality and discretion when handling sensitive information and resident interactions
Resolve resident concerns swiftly and professionally, upholding the brand’s reputation for excellence
Liaise with ownership representatives, attorneys, and staff as needed
Qualifications:
Minimum 5–7 years of experience managing luxury multifamily or condo/co-op properties
Experience working with high-profile or high-net-worth individuals required
Strong communication, presentation, and interpersonal skills
Highly organized with strong financial acumen and budgeting experience
Ability to maintain confidentiality and exercise sound judgment at all times
Proficient with property management software and Microsoft Office Suite
CAM or CPM designation a plus
Polished, poised, and professional demeanor
Discreet and trustworthy with a client-first mindset
Service-oriented and detail-oriented
Proactive and able to anticipate needs before they arise