Front Desk Receptionist

The Front Desk Receptionist is responsible for providing administrative and customer service support to the Mantel Health clinic. The Front Desk Receptionist will greet and welcome patients, answer phones, schedule appointments, and provide general information about the clinic.

Essential Duties and Responsibilities:

Greet and welcome patients to the clinic

Answer phones and direct calls to the appropriate staff members

Schedule appointments for patients

Provide general information about the clinic, such as its hours of operation, insurance policies, and payment options

Process payments for services rendered

Maintain patient records

Handle confidential information with discretion

Keep the front desk area clean and organized

Perform other duties as assigned

Qualifications:

High school diploma or equivalent

Some college coursework in business or health administration is preferred

1-2 years of experience in a customer service or front desk receptionist role is preferred

Excellent communication and customer service skills

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Ability to work independently and as part of a team

Strong organizational and time management skills

Ability to maintainconfidentiality

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