Job Description
As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world.
As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow and are looking for a Product Manager (Hardware) to join our team.
The Product Manager is responsible for all aspects of all assigned products within Clever Devices’ portfolio. This position is the business leader of these products and serves as the subject matter expert for all customers internal and external. The Product Manager organizes input from all stakeholder groups, both internal and external, and tempers that input with market knowledge/research to forge a vision and comprehensive strategy to differentiate Clever Devices’ offerings and dominate the market. The Product Manager will be responsible for bringing a hardware centric product to market.
Responsibilities
Obtains and maintains mastery of the market, our customers, technology, our competitors, and the business relationship between them
Define roadmap for initial delivery and to drive ongoing roadmap developments and define suggestions for growth
Partner with hardware and software engineering to drive technical projects and provide leadership, setting scope, managing daily progress, and defining acceptance criteria
Partner with production and purchasing to support the successfully/timely manufacturing of our hardware to customers
Properly and objectively perform analysis for build versus buy decisions for the hardware product line through the lens of a competitive position and ROI
Partner directly with business development to receive feedback that directly impacts the product roadmap and hardware offering
Manage and report on cross-functional development project status
Support sales by providing training and sales tools
When requested support orals demonstrations to support closing business
Investigates product issues at customer sites as part of the customer support escalation path
Support the development of marketing copy and reviews all product content
Support Proposals by maintaining the proposal library (for assigned products), reviewing compliance matrixes, proposing strategy, and working with engineering to provide NRE sizing for development items
Communicate with and supports all operational aspects of the business, including Production, Supply Chain, IT Deployment, Proposals, Finance (Pricing), Systems Engineering, Project Management, Training, Sales, and Customer Service.
Any activity within the bounds of the Clever Devices Corporate Business Ethics and Policies that serves to further the continued successful growth and development of Clever Devices
Goals
To earn the trust and respect of all internal stakeholders at Clever Devices
To earn the trust and respect of the strategic customer base for assigned products and clients
To participate in proactive partnership and problem solving
To be both technically and commercially sensitive to the needs of Clever Devices and our customers
To actively demonstrate humility and servant leadership in as this person carries out their duties daily
To seek to treat all stakeholders and customers earnestly working to meet there needs and understand their point of view
To absorb and obtain mastery of the Public Transit Industry with a focus transit hardware standards and trends
Update all the proposal library content
Transition and manage all third-party partner relationships
To continue and see to fruition the vision for assigned products as well as continuing to build upon that vision
To make direct contributions to support business development and to close business
Qualifications
Bachelor’s degree in Electrical Engineering or equivalent; Master’s degree a plus.
4+ years’ experience in an electrical/mechanical engineering or product management capacity
Cradle-to-grave experience in bringing a hardware centric product to market is essential.
Experience or involvement in the launch and maintenance of a technical product preferred
Excellent oral, written and presentation skills
Strong sense of urgency
Excellent organizational skills
Excellent customer service skills
Strong time management skills and ability to meet deadlines
Strong Computer skills including MS Office, Excel, PowerPoint, Outlook and ability to learn new software programs
A high level of achievement and a motivation to succeed
Ability to innovate and work independently
Ability to travel on short notice to customer facilities at least 30% travel
Clever Devices is an Affirmative Action/Equal Opportunity Employer
The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate. The exact compensation offered will depend on several factors such as the candidate’s experience, skills, training, education and/or physical location; internal equity; and, budget.
In addition, Clever Devices Ltd. offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered. Many of these benefits are subsidized or fully paid for by the company.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.
Full-time