Stop Loss Analyst

Job Description

We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.

As a Stop Loss Analyst, you will serve as a key leader with ownership of end-to-end stop loss policy administration for Centivo’s self-funded clients and working with various internal departments (including Client Success, Implementation, Claims Operations, Member Care and Sales).

You will ensure timely reporting and stop loss claim filing with various carriers on specific and aggregate stop loss filings.

Responsibilities Include:

Monitor members approaching/exceeding spec, including policies with advance funding

Monitor clients approaching/exceeding aggregate, including policies with accommodation

Generate various reporting and reviews for accuracy before distribution, both internally and externally, as assigned.

Gather supporting documentation from both internal and external entities.

Compile stop loss claim filings, to include all supporting information/documentation, and submit to the stop loss carrier to maximize reimbursement

Manage filings, through reimbursement, to include consideration of policy filing limitations

Communicate regularly with various departments, external vendors, clients, and carriers.

Validate filing denials and appeals when necessary, to ensure our clients are receiving the maximum reimbursement allowed under the policy

Process an average of 4 to 5 claims per day, maintaining a processing accuracy of 99% or better

Determine, on a timely basis, the eligibility of assigned claim by applying the appropriate contractual provisions to the medical facts and specifications of the claim

Elevate issues to the next level of supervision, as appropriate

Other duties as assigned

Qualifications:

Required Skills and Abilities:

4 years of stop loss claims experience

Prior experience handling first dollar payer insurance (medical healthcare claims)

Experience with medical billing practices, CPT codes, revenue codes, and/or universal billing

Associates degree required; Bachelor’s degree preferred

Detail oriented with a high degree of accuracy and ability to multitask

Ability to accept changing priorities with a minimum of disruption

Strong problem solving, decision-making, reporting and analytical skills

Must possess good judgment and work effectively with internal business areas, peers and co-workers

Ability to work independently, prioritize, organize and assign your own work to meet deadlines

Demonstrated proficiency in Microsoft Excel

Preferred Qualifications:

El Dorado/Javelina experience

Ringmaster Smart-LinQ Experience

Work Location:

This position is remote

Centivo Values:

Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up.

Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon.

Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive.

Who we are:

Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com.

Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

Compensation Range: $65K - $70K

Full-time

Fully remote