Product Manager - Vendor Portal

Vantaca’s vision is big. We are the leading community management performance software that enables owners and operators, community management teams, and boards and associations to improve business performance. More than just accounting and management software, it is business operating software that helps increase revenue, efficiency, flexibility, and control. A modern cloud architecture with a single-platform design that adapts to 100% of business processes, has proactive reporting, and can integrate with the software and banking partners of choice. Vantaca is focused exclusively on community management and is the trusted and proven technology leader in the community association management industry.

We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here.

Position Overview

We are seeking an experienced Product Manager to lead the development and implementation of our Vendor Portal solution. The ideal candidate will drive the product strategy, roadmap, and execution while balancing business objectives, technical constraints, and user experience.

Product Overview

The Vendor Portal is an innovative digital platform designed to transform our supplier relationship management and procurement operations. This centralized solution will streamline the entire vendor lifecycle - from onboarding and qualification to procurement, invoicing, and performance evaluation. Key features of the Vendor Portal include:

Self-service vendor registration and profile management.

Automated compliance documentation collection and verification.

Seamless purchase order distribution and acknowledgment.

Digital invoice submission and processing with status tracking.

Real-time performance analytics and scorecard visibility.

Secure document exchange and communication tools.

Integration with our core ERP system.

Role-based access control for internal and external users.

The portal aims to reduce manual processes by 40%, improve compliance rates to 95%, and decrease the vendor onboarding cycle from weeks to days. This initiative aligns with our digital transformation strategy and represents a critical investment in optimizing our supply chain operations.

Success Criteria

Successful launch of the Vendor Portal within established timelines and budget.

Achievement of key adoption metrics: 80% of strategic vendors onboarded within 6 months.

Measurable improvements in procurement efficiency:

40% reduction in manual processing time.

30% decrease in invoice processing cycle time.

95% compliance documentation completion rate.

50% reduction in vendor onboarding time.

25% increase in on-time payments.

Enhanced data quality with 99% accuracy in vendor information.

Positive user feedback from both internal stakeholders and external vendors.

Implementation of continuous improvement processes based on analytics and user insights.

Successful integration with SAP and other enterprise systems.

Establishment of a scalable platform that can accommodate future growth and functionality.

Requirements

Own the end-to-end product lifecycle for the Vendor Portal, from concept to launch and continuous improvement.

Define and prioritize product requirements based on business needs, user feedback, and market trends.

Collaborate with cross-functional teams including engineering, design, compliance, procurement, and stakeholder departments.

Develop a comprehensive roadmap that addresses core requirements including:

Vendor onboarding and profile management system with self-service capabilities.

Automated compliance documentation tracking with expiration alerts.

Integrated PO management with acknowledgment workflows.

Digital invoice submission and approval routing.

Payment status tracking and history.

Performance analytics dashboard with customizable KPIs.

Secure document repository with version control.

Communication tools for vendor-buyer interaction.

Lead integration planning with existing ERP systems (SAP) and other enterprise applications.

Establish single sign-on and role-based access control framework.

Conduct market research to ensure competitive positioning and feature differentiation.

Create detailed product specifications and user stories with acceptance criteria.

Establish and monitor key performance indicators (KPIs) to measure product success.

Serve as the primary stakeholder liaison, balancing diverse needs across the organization.

Drive adoption through effective change management and training programs.

Continuously gather and incorporate user feedback to improve the platform.

Manage the phased rollout strategy, starting with strategic vendors.

Qualifications

Bachelor's degree in Business, Computer Science, or related field.

5+ years of product management experience, preferably in enterprise software or B2B platforms.

Proven track record of successfully launching and scaling digital products.

Strong understanding of procurement processes, supplier management, and compliance requirements.

Experience with vendor management systems, procurement platforms, or supply chain solutions.

Knowledge of API integration approaches and experience working with ERP systems.

Familiarity with digital document management and workflow automation.

Experience with Agile development methodologies and product discovery techniques.

Strong UX/UI sensibility with focus on creating intuitive user experiences.

Excellent analytical and problem-solving abilities.

Outstanding communication and stakeholder management skills.

Ability to translate complex business requirements into clear product specifications.

Willingness to relocate to Wilmington to NC – in office 3 days each week.

Preferred Qualifications

MBA or advanced degree in a relevant field.

Experience in the enterprise procurement or vendor management space.

Knowledge of relevant compliance frameworks (SOX, GDPR, etc.).

Background in SaaS or enterprise software development.

Familiarity with SAP or other ERP systems and integration patterns.

Experience with data analytics and reporting tools (Power BI, Tableau).

Understanding of electronic invoicing standards and regulations.

Experience with single sign-on implementation and identity management.

Knowledge of supplier diversity programs and ESG reporting requirements.

Familiarity with procurement fraud prevention best practices.

Experience with international vendor management and global compliance requirements.

Change management certification or experience.

PMP, CSPO, or other relevant product/project management certifications.

What We Offer

Opportunity to lead a high-visibility, strategic initiative with C-level exposure.

Collaborative and innovative work environment focused on digital transformation.

Chance to build a product that will impact thousands of users across our global supply chain.

Ownership of a solution that will deliver significant operational and financial benefits.

Cross-functional leadership experience working with stakeholders across procurement, finance, IT, and compliance.

Competitive compensation package including performance-based incentives.

Professional development and growth opportunities.

Modern technology stack and user-centered design approach.

Our Value Prop to Employees

Our eNPS is +53! (Google it, that is great).

Benefits: Medical, Dental, and Vision kick in day one.

Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).

401K with Company Match.

Great parental leave benefits.

Named on Inc 5000 list of America’s Fastest Growing Private Companies.

Named on Inc 5000 Vet 100 Private Companies list multiple years in a row.

Winner of Coastal Entrepreneur Award, Technology Category.

Active employee-led Culture Committee.

Ongoing industry and professional development trainings available to all employees.

Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community.

We’re playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We’re building something cool and people like it here.

We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position.

If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.

Although we do business around the US, we call North Carolina home. NC was just ranked the #1 state for business in 2022 and 2023 by CNBC and we believe it! The state, and in particular the Wilmington area, is a great place to live and do work. Wilmington, where Vantaca is headquartered, really has something for everyone. Historic Downtown Wilmington runs along the Cape Fear River and offers dozens of shops, restaurants and live entertainment opportunities. If you want to spend some time outdoors, get some sun or go surfing or fishing, you can pick a spot along one of our beautiful beaches. Explore info about where we’re headquartered at