Recovery Support Specialist

Full-time

Description

Job Title: Recovery Support Specialist

Department: MAR

Reports to: Clinical Manager

Job Type: Full Time, Hourly, Non-Exempt

Job Location: Chicago, IL

Salary Range: $18-22 Hourly

Rincon - Building Spaces, Restoring Communities- Who we are:

What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families.

Position Description – What the Role Entails:

The Recovery Support Specialist (RSS) will provide peer support services to individuals with OUD, mental health challenges and other co-occurring disorders. The RSS will function as a role model to individuals by exhibiting competency in personal recovery and modeling the use of coping skills. The RSS will represent the agency at community events with the purpose of providing awareness of the services offered by RFS as well as facilitating admission to our programs.

Company Culture - Do Our Values Speak to You?

At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value:

Dedication- Embodying effective and transparent leadership and quality client care.

Education – Preventative programming and clinical services based on industry standards, competence and outreach.

Accountability – Consistent service delivery, measurable success, and sensible financial management.

Advocacy – Empowerment, reduction of treatment stigma, and relationship building with partners.

Compassion – Embracing culturally diverse communities and equality through sensitivity to individual needs.

With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members.

Areas of Accountability - What you will be doing:

Create a welcoming, accepting, and calm environment for individuals.

Educate, model, encourage and support individuals on managing crisis using a variety of tools, including but not limited to personal recovery stories, coping techniques and self help strategies.

Utilize and teach problem-solving techniques with individuals as well as how to identify and combat negative self-talk and fears.

Support for choice by the persons receiving services.

Be aware of and take appropriate action with high-risk indicators/suicidal and homicidal ideations.

Communicates with members of the clinical team when appropriate and needed for appropriate peer care.

Advocate for individuals using professionalism and non-adversarial approaches.

Works with the team to identify programs and services that are conducive to recovery.

Completes all required program paperwork in an accurate, consistent, neat, and timely manner, following established program procedures.

Attend scheduled team meetings and actively participate in team.

Flexibility to adjust to changes in schedule based on documented needs.

Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to Corporate Compliance policies and agreements regarding confidentiality, privacy, and security.

Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediate reporting of any PHI breach of Corporate Compliance or outside provider health records to the Corporate Compliance Legal and Quality departments, as well as to the program administrator.

All other duties as assigned.

Rincon Rewards & Benefits- How we value you:

Health insurance

Dental & Vision insurance

Life insurance

Short- and Long-Term Disability Insurance

403(b) Retirement Plan

Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable.

Employee Assistance Program

Professional Development Opportunities

Employment may qualify for the Public Service Loan Forgiveness Program (PSLF)

Certain employees may qualify for City of Chicago commuter transit benefits

Rincon’s Work Environment – What to expect:

RSS will be expected to be ambulatory, but accommodations will be made as needed. Employees are responsible for informing supervisors of any invisible disability or medical restriction that limits physical capability. Light to moderate lifting.

Work environment: There may be occasions that call for an employee to carry out duties at other agency offices.

Schedule:

RSS schedules may change according to the task at hand. Base schedule is from 6:30am to 2:00pm Monday through Friday. Community events can be scheduled on the weekends and so the staff will arrange with the supervisor on how to adjust the schedule to meet the minimum 35-hour work week.

Language:

Bicultural/bi-lingual applicants strongly preferred.

Requirements

The Knowledge and Expertise that Matters Most - What you bring to the Role:

Excellent interpersonal skills (verbal, written)

Ability to engage peers in collaborative and caring relationships conducive to recovery.

Ability to provide non-judgmental support to peers, validating experiences and feelings, and providing assistance to accomplish expressed goals.

Ability and willingness to share their own recovery stories to instill hope in others.

Ability to recognize each peer as an individual with specific cultural, spiritual beliefs and experiences, and consider these when tailoring services to be provided.

The ability to set aside personal values, culture, and beliefs to fully support the recovery experience of the individual.

The ability to incorporate individuals in their recovery process through promotion of decision-making strategies to support their desired changes.

Understanding of technology systems.

Detail-oriented and knows how to check their own work for errors.

Ability to juggle multiple tasks, set priorities, and follow through on daily tasks in a timely fashion.

Ability to handle confidential information professionally and appropriately.

Bicultural/bi-lingual applicants strongly preferred.

Have a valid drivers license and own personal vehicle

Ability to work effectively with peers, individual clients and groups.

Desire to learn new skills.

Ability to maintain accurate records and necessary paperwork.

Position Qualifications – What is required to Perform the Role:

Minimum High School Diploma or equivalent required.

Personal lived experience as a consumer of mental health or substance use services.

Demonstration of skills in MS Office (Word, Excel, PowerPoint, Access, Outlook).

Knowledge of Computer Systems (Internet, Email, MS Word, Excel, SAMMS, CIS, or similar preferred)

Knowledge of community and social service agencies.

Salary Description

$18-$22