Support Unit Supervisor - Superior Court

Description

This position is only open for current Snohomish County employees

Do you have experience in a law office or court? Can you lead other workers, ensuring they meet deadlines, giving feedback and training them? Do you have excellent attention to detail and organizational skills? You may be our new Support Unit Supervisor!

As a Support Unit Supervisor, you will work directly with the support unit that processes legal petitions, subpoenas, warrants, summons, judgments and dispositions. Support staff create and maintain records, and update court databases with pleas, dispositions, sentences, motions and notices. You will lead this unit, review their work, and complete performance evaluations.

To thrive in this role, you must have a good understanding of the work of Juvenile Court support staff and Juvenile Court processes and procedures. You need excellent communication skills, including the ability to lead and inspire others.

Having court legal processing experience in a District Court, Juvenile Court or Superior Court is helpful. Experience in leading or supervising staff that perform complicated, rules-based work will support your success in this position.

We are proud to offer an outstanding benefit package to employees and their dependents.

You’ll get PERS retirement contributions, excellent medical, dental and vision insurance, with long-term disability, life insurance, and more.

We provide:

40-hour work week

11 paid holidays

Paid sick leave and vacation

2 bonus floating holidaysSelection process:

Applicants must electronically submit an application through Snohomish County's NEOGOV site.A resume and cover letter are required.

When your application is complete, verify the information and make sure there is nothing missing. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS.

If you have problems with your application, please contact NEOGOV Applicant Support at .

If you have any questions about this position, please contact Superior Court's Human Resources team at .

BASIC FUNCTION

To supervise support personnel.

Job Duties

STATEMENT OF ESSENTIAL JOB DUTIES

Supervises, counsels, coaches, and evaluates the work of support employees.

Supports recruiting efforts, selection, on-boarding, training, and professional growth of support employees.

Provides ongoing feedback to staff regarding areas of strength, growth, and development along with goal setting opportunities and documents the feedback/conversations in an annual employee evaluation.

Coordinates and schedules support unit work to ensure appropriate services are being offered and performed for efficient court operations.

Assures all duties of subordinate employees are appropriately assigned and may perform their duties as necessary.

Develops and reviews operational policies, procedures, guidelines and handbooks by interpreting, applying, and complying with related laws, rules, regulations, and codes.

Routinely reviews and collects data to show impact of the team’s work, reviews data to identify trends in services, shares data with internal stakeholders.

Gives presentations to internal stakeholders regarding program services, activities, and progress.

Uses data to conduct process reviews and recommends process changes to continually improve accuracy and efficiency; initiates and monitors approved program changes to better achieve court goals.

Serves as a member of the divisional management team; participates in the management/departmental meetings; participates in the preparation of divisional goals and objectives.

Participates in the preparation and achievement of court goals and objectives.

Performs related duties as required.

Minimum Qualifications

MINIMUM QUALIFICATIONS

Three (3) years of experience working in related unit-specific support operations; AND three (3) years of experience in supervision/leading employees; OR sufficient education and experience to successfully perform the functions of the position.

SPECIAL REQUIREMENTS

Applicants are required to pass a criminal background check including finger printing.

Additional Information

KNOWLEDGE AND ABILITIES

Knowledge of:

Court practices and procedures.

All phases of record-keeping relevant to the work unit.

Effective supervisory techniques.

Relevant employment policies, procedures, rules, and laws.

Business writing skills in English, including accurate spelling, grammar, punctuation, and word usage.

Basic bookkeeping and/or record keeping procedures.

Computer programs and software usage.

Technical writing.

Ability to:

Coordinate, assign, schedule, supervise, and evaluate the work of support unit employees.

Recruit, select, on-board, train, encourage, and coach support unit employees.

Review, recommend revisions, and maintain the unit’s operational files.

Express ideas and recommendations clearly and effectively both orally and in writing.

Maintain detailed records and prepare clear, concise written reports.

Understand complex processes; collect and use data to inform process improvements.

Read, interpret, and apply laws, rules, codes and procedures which govern the work unit.

Critically analyze and solve work related problems.

Establish and maintain effective working relationships.

Communicate effectively.

Work independently and under pressure, meet deadlines and cope with interruptions.

Exercise initiative and judgment and make decisions within the scope of assigned authority.

Operate standard office equipment.

SUPERVISION

The employee reports to an administrative manager. The work is performed with considerable independence in accordance with established policies and procedures. The employee supervises the work of subordinate support staff. Supervisors are responsible for the accuracy of the work produced by their subordinates.

WORKING CONDITIONS

The work is performed in the usual office environment. Hybrid telework may be available; requests reviewed on a case-by-case basis.

Snohomish County is an Equal Employment Opportunity (EEO) employer.

Accommodations for individuals with disabilities are provided upon request.

EEO policy and ADA notice