Jr. Systems Administrator

Job Details

Shady Side Academy Senior School - Pittsburgh, PA

Full Time

4 Year Degree

Negligible

Information Technology

Description

The Junior Systems Administrator is an entry-level IT position responsible for supporting all Academy data, voice, video, and security endpoints including LAN/WLAN equipment, computers, and other endpoints. Working closely with the IT Support Specialist team, the Junior Systems Administrator will provide direct support to end users face-to-face or remotely, often leveraging a deep understanding of endpoint operating systems and networked support and delivery systems. Also, working closely with the Academy IT Network Administrator, the Junior Systems Administrator helps design and implement mechanisms and efficiencies to deliver positive and resilient user experiences.

The Junior Systems Administrator is an adaptable and versatile technology generalist with strong problem-solving skills, an aptitude for learning new technologies, and a comfortable and pleasant demeanor.

This position does not have a remote work option.

Qualifications

Primary Responsibilities

Provide technical support to end-users regarding the operation of software and technology equipment including but not limited to computers and computer software, peripherals, data network, communications and A/V systems

Assist with system provisioning and deployment, classroom technologies, audio-visual solutions

Administer and support Windows endpoint devices and iPad student devices by leveraging RMM tools and MDM platforms

Assist in the installation and configuration of IT infrastructure components and services

Assist in managing network switching and wireless access points

Assist in managing server and cloud service infrastructure

Identify needs; Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems, including capital planning

Attend workshops and training sessions related to networked systems, software, hardware troubleshooting, and other technologies in use across the Academy

Contribute to various IT projects as necessary

Perform all other duties and assignments, as directed by the Director of Technology & Operations

Requirements

Bachelor’s degree in computer science, information systems, related field or comparable experience

Strong communication skills; ability to communicate with other employees in a positive manner

Proficiency in networking concepts, directory services, and hosted services

Basic understanding of virtualization technologies

Must be able to lift and carry 50 pounds occasionally

Must be able to drive to all school facilities using own vehicle

Compensation

Salary is competitive and commensurate with experience. Excellent health and retirement benefits are part of the employment package. Lunch is included when school is in session. Funding exists to support continuing education and professional development.