Human Resources - Shared Services Advisor

Shared Services Advisor - HR Specialist Location: Pensacola, FL Hybrid: 2-3 days onsite Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries.

Required Skill Sets: - Knowledge of shared services models and operational efficiency practices - Strong problem-solving and process improvement skills - Excellent communication and advisory abilities - Understanding of compliance and regulatory standards - Answering phone calls/making phone calls- providing employees with information and guidance (once the vendor approves employees’ disability claim, this position is the first point of contact for employees). - Case management-answering cases that are submitted by employees with sometimes complex information and guidance.

- Reviewing and updating separations in Oracle-HCM - Working closely with vendor, other contractors, and advisors that are processing disability payments - Some HR experience Ref: #850-Rockville (ALTA IT)