Mail Services Associate (Driver)

Job Description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.Position Overview

We are seeking a reliable and detail-oriented Mail Services Associate (Driver) to support our mail center operations. This role includes handling incoming and outgoing mail, managing digital mail tasks, delivering supplies, operating company vehicles, and providing exceptional customer service across departments.Key Responsibilities

Handle all incoming materials in the Mail Center, including receiving, reviewing, documenting, processing, sorting, and delivering items

Perform digital mail tasks:

Scan physical mail and save as PDF

Email scanned documents to recipients

Follow up for further instructions

Monitor retention and disposition of original documents

Pick up, deliver, and transport mail and packages between departments and locations

Deliver office supplies and copy paper to designated areas

Inspect incoming deliveries for suspicious or potentially harmful items

Operate company vehicle to transport materials and deliveries as needed

Pick up outbound packages and boxes from internal departments

Sort items by category using established procedures

Prepare items for shipment, transportation, or internal processing

Prepare and process outbound courier shipments (e.g., FedEx) using computer systems or service provider equipment

Maintain accurate activity logs and records

Answer internal calls and provide prompt, courteous customer service

Ensure all safety protocols are followed at all times

Cross-train on other roles within the department and assist with additional duties during staff absences or as directed by management

Receive and fulfill print requests in alignment with client specifications

Perform other duties as assigned by the managerQualifications

High school diploma or equivalent (GED) required

2–5 years of experience in Mail Services or Office Services preferred

1–3 years of experience with Microsoft Office applications (Word, Excel, etc.)

Valid driver's license and clean driving record

Strong customer service skills with a positive, "can-do" attitude

Excellent written and verbal communication skills

Ability to work independently and collaboratively within a team

Strong organizational skills and attention to detail

Able to perform multiple tasks efficiently in a fast-paced environment

Must be capable of handling a mail cart, flatbed, or other delivery equipment

Must be able to lift up to 50 pounds

Job Posted by ApplicantPro

Full-time