Director of Admissions

Job Description

About Us: We are a premier behavioral health and substance abuse treatment facility dedicated to delivering compassionate, evidence-based care. Our mission is to empower individuals on their journey to recovery through high-quality support and services.

Position Overview: The Director of Admissions will oversee and manage the admissions department, set admissions targets, and develop key relationships within the community to expand our client base. This role is both strategic and operational, requiring strong leadership and a deep understanding of systems and team management. The DOA fosters a culture of excellence on the admissions floor and serves as a vital link between internal departments and external partners.

Key Responsibilities

Leadership & Strategy

Oversee daily operations of the admissions department.

Determine admissions goals and develop outreach strategies to grow clientele.

Cultivate relationships internally and externally to support admissions objectives.

Set the tone on the admissions floor to foster a spirit of excellence and accountability.

Goal Setting & Metrics

Establish monthly goals and performance metrics for both individual reps and the department.

Customize goals based on each rep's skill level, experience, and hours.

Drive performance to consistently meet or exceed established targets.

Employee Development & Empowerment

Foster a strong, supportive team culture.

Identify and address individual areas of improvement while recognizing strengths.

Provide tailored coaching and mentorship to team members.

Lead Tracking & Performance Monitoring

Monitor and track all admissions leads and conversions.

Ensure accurate, real-time data reporting

Collaboration & Communication

Work closely with clinical and executive leadership to coordinate client admissions based on bed availability and insurance qualifications.

Manage client needs and accommodations, collaborating with other departments as necessary.

Qualifications:

2+ years of experience in admissions, with at least 2 years in behavioral health or substance abuse treatment.

Proficiency in Kipu and Zoho is required.

Strong leadership, organizational, and communication skills.

Demonstrated ability to manage systems, staff development, and admissions performance metrics

Full-time