Client Acquisition & Rental Application Specialist

Job Description

Job Title: Client Acquisition & Rental Application Specialist

Job Summary:

We are looking for a motivated, organized, and detail-oriented professional to join our team as a Client Acquisition & Rental Application Specialist. This role is focused on processing rental applications from start to finish, including client intake, document collection, and submission to city programs and housing partners. If you're passionate about helping people secure stable housing, thrive in a fast-paced environment, and excel at managing paperwork and deadlines, we want to hear from you.

Key Responsibilities:

Reach out to city programs and community partners to acquire new clients seeking rental assistance

Schedule and conduct intake appointments with potential clients

Review, organize, and collect required documents for rental applications

Ensure all application paperwork is complete, accurate, and submitted in a timely manner

Maintain up-to-date client files—both digital and physical—for tracking and compliance

Follow up with programs, landlords, and clients to monitor application status and payment processing

Communicate with clients regularly to provide updates, answer questions, and resolve issues

Build and maintain strong relationships with city agencies, landlords, and internal team members

Requirements:

Excellent communication, organizational, and time management skills

Strong attention to detail with a knack for reviewing paperwork and catching errors

Ability to manage multiple applications and deadlines simultaneously

Comfortable working independently and collaboratively in a team environment

Tech-savvy, with proficiency in Microsoft Office, Google Suite, and basic database systems

Quick learner with the ability to adapt to changing processes

Preferred Experience:

1–2 years of experience in housing services, property management, social services, or administrative support

Familiarity with rental assistance programs, low-income housing initiatives, or city-funded programs

Bilingual or multilingual skills are a strong plus

What We Offer:

Commission-based pay structure with unlimited earning potential

Opportunities for growth and professional development

A dynamic, mission-driven team culture

Recognition for high performance and impact

What We’re Looking For in a Candidate:

Highly organized and detail-focused—someone who thrives on keeping everything in order

A strong communicator who can engage with clients, agencies, and partners professionally

A driven individual who takes initiative and sees tasks through to completion

A team player who shares our passion for helping people secure safe and stable housing

A fast learner who is ready to grow with the company and take on new challenges

Ready to Join Us?

If you're excited about helping clients navigate rental applications and make a real impact, send us your resume and cover letter. We can’t wait to meet you!

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Full-time