Referral Coordinator, Orthopedic Care

Employment Type:Full time

Shift:Day Shift

Description:

Referral Coordinator

Location: Orthopedic Care

Schedule: Dayshift, Monday through Friday, 8 am to 5 pm

Job Description Summary:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety.

Job Description:

Join the MercyOne Family! We are looking to hire a Referral Coordinator.

As a Referral Coorinator at MercyOne, you will provide care and contribute to the welfare of patients and families through support of the standards and philosophies of Genesis. Manages incoming patient referrals, hospital discharge follow ups (new and existing patients) obtaining all medical records necessary for upcoming appointments, and triaging appointments as clinically indicated.

General Requirements:

Education: High school plus additional course work up to 1 year

Special Training: Basic Life Support; Medical Office Procedures

Training Preferred: ICD and CPT code knowledge

Licensure/Registration: LPN in Iowa & Illinois or Certified Medical Assistant within 6 months of hire.

Experience: More than 1 year experience required.

Interpersonal Skills: Interaction is with a variety of people inside or outside the organization.

Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.

Working Conditions: There is limited exposure to moderately adverse and undesirable environmental conditions. There are some health and safety risks. Position may require safety equipment and precautions. The amount of time the employee may experience these moderate conditions is limited to 35% or less of their work day.

Possible Exposure to Blood Borne Pathogens: Yes

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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