IT Technician - Systems and Security Analyst

Job Description

Advantage Title & Escrow is looking for a detail-oriented and proactive IT Technician to join our growing team. This role supports day-to-day IT operations while also contributing to system administration, security monitoring, and long-term infrastructure planning. If you are someone who enjoys both solving technical issues and thinking strategically about technology, this is a great opportunity to grow your career in a supportive and evolving environment.

Key Responsibilities

Serve as the first point of contact for IT support and troubleshooting

Monitor systems for security issues including sign-in logs, quarantines, and network activity

Manage device updates, user provisioning, and Microsoft 365 administration

Perform regular audits to maintain security and remove unused accounts or devices

Assist with user training, documentation, and automation of routine IT processes

Support long-term IT projects including software transitions and lifecycle planning

Qualifications

Required:

Experience providing technical support in a Windows-based environment

Working knowledge of Microsoft 365 tools such as Exchange Online, Teams, and OneDrive

Basic understanding of networking concepts and security protocols

Strong documentation, communication, and organizational skills

Preferred:

Familiarity with Microsoft Intune, AzureAD (Entra), and Defender Online

Experience with Cisco Meraki for network monitoring

Interest in cybersecurity and IT automation

Associate degree or equivalent hands-on experience in IT support

Compensation and Benefits

Starting salary from $39,000 per year

401(k) with company match

Health, dental, and vision insurance

Paid time off

Employee assistance program

Opportunities for continued learning and growth

Work Environment

Full-time, on-site position

Monday through Friday schedule

Supportive and collaborative team culture

Full-time