Claim Director

Description

The position will be based out of the NJ/Mid Atlantic Region with candidates in the NJ/Mid Atlantic Region. The adjuster will handle a mix of field adjuster and Claim Director type claims. Claim Director claims involve more severity and complexity and may also require additional travel throughout the United States.

POSITION RESPONSIBILITIES:

Appropriately evaluate and estimate damages while inspecting loss site(s).

Analyze first reports and promptly contact insured’s.

Effectively evaluate contract language and identify coverage issues.

Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.

Maintain an active file diary to move file toward resolution.

Recognize and pursue recovery.

Adhere to all statutory and regulatory fair claims practices.

Recognize and identify potential fraudulent claims.

Effectively control the use, work product, and expenses of outside vendors.

Effectively evaluate claim facts and negotiate claim settlements.

Full knowledge of commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus.

Ability to work effectively with a wide variety of people.

An aptitude for evaluating, analyzing, and interpreting information.

Excellent verbal and written communication skills.

Ability to work well in teams.

Innovative thinker with ability to multi-task.

Strong customer service skills.

Very comfortable working with computers including taking notes while on the phone while toggling between different computer programs.

Willing to be flexible in work hours (rotating late shift, occasional Saturday, overtime for CAT).

Current Claims Adjuster licenses in one or more states preferred but must be willing to obtain additional licensures.

Qualifications

Bachelor's Degree preferred or equivalent experience.

• Minimum five years of property claims adjusting experience.

• Develop and maintain strong business relationships with internal and external customers.

• Serve as a technical resource to lesser experienced Adjusters on the team.

•Successfully contribute to the development and delivery of the team’s goals, objectives and results.

•Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.

The pay range for the role is $73,000 to $124,500. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found at The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

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