Payments Product Coordinator

Payments Product Coordinator

Charlotte, North Carolina

Hybrid

Contract

$61.69/hr - $69.51/hr

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Payments Business Analyst in Charlotte, NC (Hybrid).

Contract Duration: 24 Months

Required Skills & Experience

Proven ability to facilitate meetings and create comprehensive and detailed meeting minutes

Proficiency in PowerPoint, and inherent attention to detail. for maintaining clear and professional presentation materials

Strong task management and organizational skills

Excellent follow-up capabilities to ensure task owners meet deadlines

Proficiency in reporting

Effective communication and interpersonal skills to liaise with stakeholders at all levels

Strong MS Office (higher than intermediate expertise in Excel, Word, and PowerPoint)

Desired Skills & Experience

Experience in project management, coordination or similar roles is beneficial

Familiarity with tools like JIRA, Confluence, or SharePoint is a plus

What You Will Be Doing

JIRA (Critical Responsibility)

Understanding the Jira process as outlined for the team, including best practices, capturing key reporting and query field values

Tracking Status in Jira for Features, Stories, Tasks an Issues using manual queries and reports

Documentation / Business Requirements Writing (Critical Responsibility)

Participating in key requirement discussions to understand the and note down Key decision, Action Items, Key Requirements and make notes during the meeting

Converting Meeting Notes into relevant requirement documentation working closely with Product Manager/Lead

Taking Initiative to Follow up with specific team on Open items, using chat, or setting up specific topic calls to get them to closure

Creating simple flowcharts based on the discussion around Ops Process or System processing requirements

Meeting Agenda Management

Collaborate with Product Leads and Subject Matter Experts to create detailed meeting agendas to ensure all critical topics are addressed

Facilitate agendas during calls, ensuring discussions remain on track and objectives are met

Work ahead of meetings to collaborate with resources, ensuring they provide updates and relevant materials prior to scheduled calls

Meeting Minutes

Accurately transcribe detailed meeting minutes, capturing key discussions, decisions, and action items with precision

Ensure minutes are documented and distributed promptly, serving as a single source of truth for meeting outcomes

Please note: Unfortunately transcribing from recordings is not possible

Task Follow-Up

Actively follow up with task owners to ensure timely progress and completion of assigned tasks

Identify and escalate blockers to appropriate stakeholders

Reporting

Maintain detailed PowerPoint and Excel reports on task progress, initiative status, and key milestones for both task-level and initiative-level tracking

Knowledge Base Management

Maintain a centralized repository of questions, decisions, and recurring topics for easy reference and continuity

Regularly update and curate the knowledge base to ensure relevance and accuracy

You will receive the following benefits:

Medical Insurance - Four medical plans to choose from for you and your family

Dental & Orthodontia Benefits

Vision Benefits

Health Savings Account (HSA)

Health and Dependent Care Flexible Spending Accounts

Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

Hospital Indemnity Insurance

401(k) including match with pre and post-tax options

Paid Sick Time Leave

Legal and Identity Protection Plans

Pre-tax Commuter Benefit

529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Rene Sadlier