General Manager, Catering & Premium Services - Kovalchick Convention

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter .

Job Description

The General Manager of Premium Services, Catering and Concessions is responsible for planning and leading the premium operations across multiple units. The General Manager of Premium Services will be responsible for the Premium team, planning, and completing catering orders and premium special events and will be responsible for the budgets and financial goals of the department.

Job Responsibilities

Coordinate total premium operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration

Be responsible for all aspects of preparation, service, and cleanup for multiple premium operations

Develop and implement premium dining solutions to meet customers? needs

Develop and maintain effective client and customer rapport

Develop and implement annual comprehensive marketing plan for premiums services, including but not limited to collateral, sales strategies, and marketing budgets

Establish and implement service and presentation standards for all premium operations, implement processes to ensure compliance and consistency

Implement new services to support base business growth and client retentions

Stay ahead of and advise clients, customers and staff on current premium dining trends and products

Facilitate the delivery of prepared food built from banquet event orders

Participate in sales process and negotiations of contracts and assist clients in planning special events

Train and lead premium services employees to ensure standards are followed

Responsible for setting and delivering sales, food, and labor targets

Responsible for execution of premium hospitality events of varied size and scope including staffing and management

Responsible for components accounting functions including accurate reporting of all premium related revenue, expenses, and receivables

Ensure compliance with all food, occupational and environmental safety policies

Menu costing and engineering; Labor management

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

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Qualifications

Requires at least 4 years of experience

Requires at least 1-3 years of experience in a management role

Previous experience in events and catering and premium services required

Bachelor?s degree or equivalent experience required

Strong communication skills

Available to work event-based hours

Complete Food Handlers and Alcohol Service Certifications as required

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education