Executive Administrator / Staff Supervisor

Job Title: Executive Administrator / Staff Supervisor

Location: Albany, NY 12206

Department: Criminal History and Records Check Bureau (CHRC)

Organization: New York State Department of Health

DURATION: This is a 2 YEAR Contract (W-2 ONLY)

PAY: $37-40/hr

Position Summary:

The New York State Department of Health is seeking to fill Executive/Administrative Assistant positions within the Criminal History and Records Check Bureau (CHRC). These roles will function as staff supervisors overseeing CHRC program activities at the Albany Regional Office.

General Duties:

The CHRC assists various provider entities across New York State in completing mandated Criminal History Record Checks.

Supervisory Responsibilities:

Coordinate timesheets for all temporary staff within CHRC Intake

Manage CHRC Intake Unit time-off requests

Oversee the CHRC Mail Inbox

Monitor employee attendance

Communicate with vendors as needed

Manage employee overtime and accomplishments

Coordinate onboarding of new hires

Oversee staff training

Serve as liaison for Intake Redmine to IT

Correspond with external program areas

Process inquiries from Legal regarding provider submissions and conduct follow-up

Supervise preparation of End-of-Day Reports

Administrative Responsibilities:

Answer incoming phone calls from internal and external customers

Process incoming faxes, emails, and external mail

Perform data entry and data analysis

Complete special assignments and routine administrative tasks as directed

Provide comprehensive administrative support

Perform related duties as required

Minimum Qualifications:

High school diploma or equivalent

Preferred Qualifications:

Experience in a fast-paced environment with multitasking capabilities

Proficiency in complex databases

Strong communication skills with consumers, providers, and leadership

Highly organized and detail-oriented

Ability to work independently and collaboratively

Proficiency in Microsoft Access, Word, Excel, Outlook, and SharePoint

Datrose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race. Religion, color, national origin, sexual orientation, gender identity, pregnancy, status as a parent, age, protected veteran status, family medical history or genetic information, political affiliation, status as a qualified individual with disability, or other non-merit-based factors.

Authorization to work in the U.S. is a precondition of employment. Datrose does not sponsor employment visas.