Sr. Product Manager - Upstream

GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control -IQ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at

A DAY IN THE LIFE:

As Sr. Product Manager, Upstream, in close collaboration with the Director of Product Management, will have end-to-end ownership, from developing business cases, evaluating concepts to defining product use cases, launching to production, and iterating across all elements of the customer experience. This role will focus on creating an experience that is easy to use, easy to adopt, easy to navigate and helps Tandem achieve our goal to simplify the lives of people with diabetes and create better outcomes for them.

YOU’RE AWESOME AT:

Defines and drives the product roadmap and business strategy for their respective product line, product line consumables, and accessories, driven by internal and external stakeholder and market insights.

Understands business and market requirements and translates them into clear user requirements that can be translated to create product specifications and architecture.

Manages prioritization and trade-offs among customer experience, performance, profitability, and operational support.

Works cross-functionally with teams to execute product development and supports product launches.

Uses qualitative and quantitative data to develop an understanding of how customers engage with our products and services, what matters to them, and identify pain points they may have.

Utilizes data, insights, instincts, and experimentation to drive product decisions and translates into actionable roadmaps, aligning team objectives with company vision and goals.

Solves ambiguous problems and proactively identifies and mitigates risks before they become roadblocks.

Provides thought leadership in segmentation, positioning, and customer targeting for your respective product lines.

Communicates with senior and executive management on iterations in product’s lifecycle, roadmap, and/or product performance issues.

EXTRA AWESOME:

BS/BA degree in engineering, information technology, data sciences, health sciences, economics, mathematics, or other similar fields, MBA preferred.

8+ years of related experience in consumer-facing product management and development.

Previous experience in regulated medical device industry preferred.

Demonstrated capability managing products involving hardware and software development, ideally for medical or consumer health related devices.

Proven track record of translating product strategies and new product ideas into detailed requirements that encompass the full customer experience with your product(s).

Experience developing 1–3-year roadmaps and gaining cross-functional alignment including senior and executive management.

Exceptional written and verbal communication skills with the ability to communicate complex concepts clearly and persuasively across disciplines and levels in the organization.

Strong experience developing business case justification for new products/services/features or material changes in current products/services/features.

A track record of leading cross-functional teams, building trust and inspiring the people who work with you to execute against both the long-term product vision and current priorities.

Ability to conceptualize, manage, and prioritize multiple projects concurrently.

Experience and comfort in representing and advocating for various critical customers and stakeholders during senior leadership and at times executive-level prioritization and planning meetings.

Highly effective communication, judgment and interpersonal skills; ability to collaborate seamlessly with technical and non-technical colleagues.

Demonstrated perseverance when faced with complex challenges, proactively identifies and resolves strategic issues to meet strategic, financial, and technical goals.

WHAT’S IN IT FOR YOU?

In addition to innovative technology, we have a culture that fosters the idea that the happiest people are the most productive people. Not only do we hire forward-thinking achievers to join our workforce; we reward, develop, and retain them too. Just one of the many reasons of how we #StayAwesome! To learn more about our culture and benefits please visit

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

COMPENSATION & BENEFITS:

The starting base pay range for this position is $125,200 - $156,500 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package.

Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts. You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (with accrual starting on day 1) and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan. Learn more about Tandem’s benefits here!

WHY YOU’LL LOVE WORKING HERE:

At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.

YOU SHOULD KNOW:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a thorough screening process comprised of a drug test (excluding Marijuana) and background check, which includes a review of criminal history information, to ensure our team continues to be a safe and innovative environment for all.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

REFERRALS:

We love a good referral! If you know someone who would be a great fit for this position, please share!

If you are applying for this job and live in California, please read Tandem’s CCPA Notice:

#LI-Hybrid #LI-DW1