Associate Business Systems Analyst

Associate Business Systems Analyst

Hybrid Work Schedule in West Orange, NJ

Monday to Friday 9:00 a.m. to 6:00 p.m. EST

Candidates for this position must be eligible to work in the United States without sponsorship. Time on-site or time zone may be necessary based on business need.

Some of the things you will be doing:

Prepare and maintain documentation, including system functionality, reporting, user guides, and instruction manuals

Provide first-line business and technical support to a global user base across multiple application instances

Track email correspondence within the team's group mailbox and escalate time-sensitive correspondence to the appropriate internal parties

Monitor and process user request tickets for data updates and maintenance

Operate as a system administrator, including but not limited to monitoring, reviewing, and updating system information

Complete User Approval Testing for new enhancements and features created for the reporting systems

Onboard new users, including system and reporting training

Participate in extensive on-the-job training

What technical skills, experience, and qualifications do you need?

Bachelor's degree in business or a technical-related discipline

Experience using the Investran application (1 - 3 years)

Experience with portfolio/investment and partnership accounting is a plus

Advanced Excel skills (e.g., XLOOKUP, SUMIF, IF/THEN, XIRR, SUBTOTAL, ROUND, named ranges)

Ability to independently manage multiple projects and meet service level agreements (SLAs)

Strong analytical skills with a high level of system aptitude and attention to detail

Capable of multitasking and meeting deadlines in a fast-paced environment

Excellent verbal and written communication skills

Attention to detail and strong organizational skills

Permanent