DSCSA Analyst

Join a leading healthcare company partnered with Aquent, revolutionizing how patients receive care. As a DSCSA Analyst, you will play a critical role in ensuring the secure and efficient flow of pharmaceutical products, directly impacting patient safety and regulatory compliance. Your expertise will be essential in minimizing financial risks and operational disruptions, contributing to the company’s commitment to delivering quality healthcare. This is an opportunity to make a tangible difference in the healthcare landscape, leveraging your analytical skills and regulatory knowledge to optimize processes and contribute to a healthier future.

In this exciting role you will be responsible for monitoring, troubleshooting, and resolving serialization and traceability exceptions for pharmaceutical products, ensuring compliance with the Drug Supply Chain Security Act (DSCSA). You will work across various business units, collaborating with internal teams, vendors, and a cutting-edge web-based application to manage exceptions, minimize financial penalties, and optimize product flow.

What You’ll Do:

* Monitor and manage serialization exceptions using a dedicated platform, conducting timely investigations and resolutions.

* Troubleshoot traceability and verification issues, escalating concerns to trading partners as needed.

* Support the implementation and maintenance of Standard Operating Procedures (SOPs) and compliance workflows for exception handling and traceability.

* Act as a liaison between internal teams and external trading partners, addressing inventory issues and resolving exceptions.

* Train internal teams on serialization compliance, exception management, and best practices.

* Contribute to the development of systems and processes for ongoing exception management, staying abreast of DSCSA regulatory updates.

Must-Haves:

* Strong verbal and written communication skills with the ability to present findings and influence key stakeholders.

* Advanced analytical thinking and problem-solving skills, enabling data-driven decisions under regulatory timelines.

* Proven experience in cross-functional collaboration and consensus-building.

* Adaptability to shifting priorities and evolving regulatory requirements.

* Meticulous attention to detail with a strong focus on accuracy and completeness.

* Demonstrated ability to manage complex projects and competing priorities under tight deadlines.

* Experience in exception management, triage workflows, and issue resolution in high-volume, high-urgency environments.

* Familiarity with DSCSA requirements, serialization, and traceability compliance.

* Knowledge of pharmacy and warehouse product flow and workforce dynamics.

* Hands-on experience with DSCSA compliance platforms.

* Proven track record in managing queues and driving process improvement across large organizations.

* Ability to influence outcomes, mediate conflicts, and guide teams to resolutions in a high-stakes regulatory environment.

* Advanced proficiency in Microsoft Excel and PowerPoint.

* Associate’s degree (Bachelor’s preferred).

Nice-to-Haves:

* 3+ years’ experience in supply chain, analysis, retail, or healthcare.

* Bachelor’s degree in Information Systems, Supply Chain Management, or a related field.

* Broad Supply Chain and/or Store Operations experience.

* Experience with data visualization tools.

* Strong problem-solving aptitude and proactive approach.

* Database experience, preferably with SQL.

* Experience developing analytical tools, templates, financial/statistical models, or process flows.

The target hiring compensation range for this role is $30.57 to $32.57 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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