Training & Development Specialist I

Job Description

Our Purpose

At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values – be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!

Position Purpose

This position must be passionate about the credit union and demonstrate Vibe's core values through their communication and facilitation of all training sessions. The Training Specialist is responsible for developing and conducting classroom, web-based, and one-on-one training for new and current employees. This role involves collaborating with all levels of the credit union to foster a positive culture and employee engagement, delivering diverse and effective training through multiple platforms, and adapting to the evolving needs of the organization. This individual should be prepared to embrace change and provide support for others as technology and service improvements are implemented. This person must be able to manage multiple responsibilities/projects simultaneously. Initiative, flexibility, organization, positivity are a must.

Essential Duties

Develop and maintain training content for new and existing products and services, ensuring relevance and effectiveness by continuously update training materials, covering a range of components to leader's guides, participant guides, handouts, presentations, worksheets, resource library, and quick reference guides/job aids

Present department and job specific learning content via one or more of the following platforms: on-the-job training, job simulations, e-learning, instructor-led workshops, virtual, or a blended solution to individuals or groups in an engaging and effective manner

Act as a Subject Matter Expert on systems used by all member-facing team member

Demonstrate behaviors that align with the credit union's guiding principles, embodying our Mission, Vision, and Values in all actions and interactions. Championing these core ideals, fostering a culture of learning, unity, and excellence among the training team members and beyond

Build and maintain positive, collaborative relationships with employees across the organization, while assisting with our cultural, community and employee engagement focus and initiatives

Facilitates monthly new employee orientation, acting as an ongoing mentor to new employees to help them feel welcomed and supported as they become acclimated to Vibe

Investigate and research available training methods and procedures to determine if new or improved training methods and materials could benefit the training department

Comply with all aspects of BSA/AML and OFAC regulations as related to position

Must be willing to travel throughout credit union locations based on the training need

Perform miscellaneous job-related duties as assigned

Education/Experience

Minimum two years of experience facilitating adult learners preferred

Experience developing various types of training and reinforcement materials

High School graduate or equivalent

Skills/Abilities

Time Management

Self-Development

Experience with Training delivery, facilitation, and coaching (preferably >2 yrs.)

An understanding of adult learning principles

Proficient knowledge of the use of a PC and Microsoft Office products

Knowledge of Credit Union products and services and compliance requirements

Ability to build a rapport with others and create a team environment

Strong written and verbal communication skills

Problem Solving

Ability to work collaboratively with other departments Must be able to practice effective presentation skills both in the classroom and online

Must have excellent oral and written communication skills to deliver information clearly and effectively

Must be flexible and adapt to change quickly with a positive mindset

Must be able to identify learning styles and adapt training and coaching to meet the needs of individual trainees

Job Posted by ApplicantPro

Full-time