System Administrator - Strong Troubleshooting Focus

Job Description

We are seeking a highly skilled System Administrator with a strong emphasis on troubleshooting and problem resolution. The ideal candidate will have experience supporting complex IT environments and proven ability to diagnose and resolve technical issues quickly and effectively. This position requires on-site support Monday through Friday (8 to 5 PM), with the ability to be on-call for emergency support.

Objectives:

Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, and hardware

Take responsibility for projects and solutions within the larger business initiative

Handle business-critical IT tasks and systems

Enable faster and smarter business processes, and develop analytics for meaningful insights

Work with internal and external partners to communicate project status, activities, and achievements

Responsibilities:

Perform server administration tasks (ex: user/group, security permissions, group policies); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly

Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed

Manage and maintain virtualization infrastructure, specifically Microsoft Hyper-V

Maintain internal infrastructure requirements, including servers, routers, switches, firewalls, security updates, support internet, intranet, LANs, WANs, and network segments

Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed

Perform routine and scheduled audits of all systems, including backups

Perform root cause analysis for recurring issues and implement and document long-term fixes.

Respond to incidents and service requests in a timely and professional manner.

Document issues, solutions, and standard operating procedures

Required skills and qualifications:

Proven success in an IT role with 5+years working experience

Experience with or knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring systems, active directories, virtualization, HTTP traffic, content delivery, and caching

5+ years of hands-on experience in project management, application design and integration, and cloud computing (specifically Amazon Web Services)

Expertise in analyzing and repairing large-scale distributed systems; creating volumes and assigning them to servers; and remote replication

Preferred skills and qualifications:

Bachelor’s degree (or equivalent) in information technology or computer science

Expert knowledge of Windows systems administration

Knowledge of Linux operating systems and administration preferred

Professional certification

Ability to lift 50 or more poundsCompany Description

About IntegraONE

IntegraONE is looking for a talented team member who has a passion for technology and digital transformation. At IntegraONE, we believe companies and educational institutions that put technology at the center of their business win. This philosophy drives our passion for building better solutions from edge-to-cloud, that empower organizations to be secure, collaborative, and data-driven. As a premier technology solutions provider, IntegraONE has some of the highest credentialed engineers in the country, and a fantastic community built on trust, respect, and support. We know the work we do helps organizations of all sizes and industries to burst through barriers and deliver an exceptional customer experience. IntegraONE has offices in Allentown, Philadelphia, Harrisburg, Wilkes-Barre, and Pittsburgh

Equal Opportunity Employer

IntegraONE is an equal-opportunity employer. All employment-related decisions and practices are free from unlawful discrimination. IntegraONE makes hiring decisions

Full-time