Product Owner - eCommerce Payments

Job Description

Our client, a Global Leader in the Consumer Appliance Industry has an immediate opening for a Product Owner for a 7 Month + Contract. Our client offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed and detail-oriented Top Talents in an extremely collaborative and professional environment.

Payments Product Owner

The Payments Product Owner is a critical role responsible for defining and executing the product strategy for our payment processes and services within our D2C sites. This role will help create the payments product roadmap, prioritize features, and collaborate with IT, D2C, Finance and other stakeholders to deliver seamless, secure, and efficient payment experiences for our customers. The ideal candidate will have a deep understanding of payment processing, regulations, and industry best practices, as well as a proven track record of delivering successful product outcomes.

Responsibilities

Payments Strategy & Roadmap: Develop and maintain the payments vision, strategy, and roadmap for our payment products, aligning with overall company objectives.

Stakeholder Management: Collaborate closely with internal stakeholders (e.g., engineering, finance, legal, compliance, marketing, customer support) to understand their needs and ensure alignment on product priorities.

Market Research & Analysis: Stay informed about industry trends, competitive landscape, emerging technologies, and regulatory changes in the payments space. Use this knowledge to inform product strategy and identify opportunities for innovation.

Performance Monitoring & Optimization: Monitor key performance indicators (KPIs) related to payment processing and identify areas for improvement. Implement changes to optimize performance, reduce costs, and enhance the user experience. Partner with Accounts Receivable and Consumer Services to ensure systems are working properly or help with troubleshooting.

Compliance & Security: Ensure compliance with relevant payment regulations (e.g., PCI DSS, GDPR) and security standards. Work closely with security and compliance teams to mitigate risks.

Requirements Gathering & Prioritization: Create, analyze, and prioritize user stories and functional requirements, translating business needs into detailed specifications for the development team. Maintain a well-groomed product backlog.

Minimum Requirements

Fluency in English

Education: Bachelor's degree in a related field (e.g., Computer Science, Business, Finance) preferred.

Experience: 3+ years of experience in product management, with a focus on payments or financial technology.

Knowledge: Deep understanding of payment processing, including various payment methods (e.g., credit cards, debit cards, ACH, mobile wallets), payment gateways, and fraud prevention techniques.

Strong understanding of online payment gateways, billing systems, and eCommerce platforms

Excellent communication and customer service skills to effectively handle customer inquiries and disputes

Proficiency in data analysis and reporting to identify trends and improve collection efficiency

Ability to prioritize tasks, manage deadlines, and work independently in a fast-paced environment

Experience working with QuickLizard

Experience implementing different payment methods in an eCommerce environment including credit cards (Visa, Mastercard, Discover, Amex), PayPal, Apple Pay, Acima and Affirm

Preferred Skills

Strong analytical and problem-solving skills.

Excellent communication, interpersonal, and presentation skills.

Proven ability to prioritize and manage multiple projects simultaneously.

Experience with Agile methodologies (e.g., Scrum, Kanban).

Familiarity with product management tools (e.g., Jira, Confluence).Company Description

Whether you are seeking employment opportunities, or candidates for your open positions, iMPact Business Group is committed to providing our candidates and clients with unparalleled service and results. We leverage 200+ years of combined experience to develop Strategic Staffing Solutions that deliver best in class results while reducing overall costs associated with staffing initiatives. Our main focus areas of expertise are Information Technology, Engineering, Finance /Accounting, Business Administration/Process and Project Management.

Benefits:

401(k) matching

Comprehensive dental, vision, and health insurance

Flexible schedule options

Health savings account

Life insurance

Paid time off

Professional development assistance

Employee assistance and discount programs

Referral program

Retirement plan

Tuition reimbursement

iMPact Business Group specializes in providing businesses with professional level Staffing (Contract/Project Staffing, Contingent/Direct Hire and Executive Retained Search). Since our inception, Impact Business Group has grown a recruiting and delivery platform that consistently exceeds our client's expectations. Besides providing you with training and the tools needed to ramp up quickly, we support you with a generous base salary, structured tenure pay increases and an uncapped commissions plan offers you an unlimited earnings potential.

Experience the difference a results-oriented service organization can provide. Our clients, candidates and employees leverage an uncommon work ethic to deliver uncommon results. The philosophy is simple: integrate Motivated People and companies together - iMPact - the difference!

Contact us today to learn more:

*** Grand Rapids, Michigan:

*** Tampa, Florida:

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Hybrid remote