Customer Service Representative

Overview: We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive experience. Responsibilities:

Respond promptly and professionally to customer inquiries via phone, email, or chat

Provide accurate information and solutions to customer concerns

Assist customers in navigating products/services, troubleshooting issues, and placing orders

Maintain a high level of customer satisfaction through effective communication and problem-solving

Collaborate with internal teams to address customer needs and escalate complex issues when necessary

Follow company guidelines and procedures to uphold service standards Compensation:

Salary: Up to 17,000 PHP

Night differential

Allowance

Complete Government Benefits

Free HMO + Leave

Exciting Performance Bonuses *Additional benefits will be discussed during the Job Offer.* Schedule: SHIFTING Work set-up: ONSITE

Job Type: Full-time