IT Desktop Support Technician

Job Description

Day-to-Day

We are looking for a total a Desktop Support Technician to assist in the Win 11 upgrade in a Healthcare environment. You will be responsible to imaging new devices, upgrading current devices and support after the upgrade. Will work with team to close tickets on any off time.

Locations: Bala Cynwyd, KOP and West Chester

Must have reliable transportation

Must-haves

Previous Migration experience (Win 11, Win10, Win7)

Excellent troubleshooting skills

Excellent communication abilities and customer service skills

Exceptional organizing and time-management skills

Experience with Laptop swaps (Lenovo)

Plusses

Previous project work with Win 11

BSc/BA in Computer Science, engineering, relevant field, or commensurate experience

Relevant certifications (e.g. CompTIA A+) will be an advantageCompany Description

We focus on building genuine relationships and making a meaningful impact. Here's a quick summary of what we do:

Empowerment Through Opportunity: We help people find jobs that match their skills and aspirations, providing opportunities for personal and professional growth.

Comprehensive Services: We offer temporary-to-permanent hiring, cultural consulting, program management, and skill development programs, including one-on-one mentorship and classroom training1.

Values-Driven: Our core values include caring for others, high character, hard work, and leadership that serves. We believe everyone matters and strive to take care of our employees, clients, and candidates1.

Community Impact: We are committed to making a positive impact on our communities and the planet, tackling issues like equity, healthcare access, and climate change.

Working with Insight Global means being part of a company that values people, fosters growth, and strives to make a difference!

Full-time