Sales Service Manager

Job Description

LHH Recruitment Solutions is seeking a Sales Professional with a strong background in relationship management, technical sales, and business development. This role is ideal for a motivated individual who excels in customer engagement, problem-solving, and expanding market share.

Key Responsibilities:

Develop and grow the customer base by actively identifying and engaging new contacts.

Serve as a key liaison between customers and internal teams, ensuring all needs are met effectively.

Coordinate orders and deliveries, working closely with internal departments to ensure smooth execution.

Provide technical support and solutions to customers, assisting them in selecting the best products and services.

Stay ahead of industry trends, competitor offerings, and pricing strategies to maintain a competitive edge.

Promote products and services, acting as an advisor to both retail and wholesale customers.

Establish and manage customer accounts, assisting with payment methods in conjunction with credit management.

Confirm customer orders and requirements, ensuring satisfaction with service and product delivery.

Review special orders and pricing approvals, following up as necessary.

Manage reports and documentation, including budgets, CRM entries, travel reports, call logs, expenses, and timesheets.

Frequent travel within the assigned territory, with occasional overnight stays as needed.

Work Schedule & Travel

Monday–Thursday: In the field, meeting with customers and closing deals.

Friday: Remote work, finalizing reports, submitting orders, and conducting follow-ups.

10-15 calls per day, with significant travel time between meetings.

Frequent travel every other week within the assigned territory.

Typical working hours: 8 AM – 4 PM, though some team members may start as early as 6 AM.

What’s in It for You?

$65k-$70k/yearly base + Uncapped commission potential – no limits on your earning potential!

Company vehicle & gas card for travel convenience.

Access to a mobile CRM system integrating industry-leading software to support sales efforts.

Qualifications & Skills

3+ years of experience in outside sales, with a focus on customer relationship management.

Strong ability to build and maintain long-term customer relationships.

Exceptional communication, negotiation, and problem-solving skills.

Ability to work independently, managing priorities, time, and multiple accounts.

Proficiency in CRM systems, including homegrown platforms, Dynamics (Germany), and Salesforce (U.S.).

Basic MS Office proficiency (Word, Excel) for managing reports and documentation.

Must possess a valid driver’s license and be insurable to operate a company vehicle.

Pay Details: $65,000.00 to $70,000.00 per month

Search managed by: Samuel Morelock

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Full-time

Hybrid remote