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Assistant Director of Human Resources - Grand Canyon South Rim

Company:
Xanterra
Location:
Grand Canyon, AZ, 86023
Posted:
May 22, 2025
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Description:

Live. Work. Explore. as a part of our Administrative/HR team in Grand Canyon National Park!

Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

We’re hiring an Assistant Director of Human Resources to Live. Work. Explore. at the south rim of the Grand Canyon!

Job Summary:The Assistant Human Resources Director supervises various HR functions, including onboarding, benefits, learning and development and the community recreation center.

The Details:

Position Type: Full-Time, Year-RoundPay: $75,000+ per year DOE

Schedule: May include weekends, evenings, and holidays.

Housing: 3 bedroom house, $195 rent, and the employee is responsible for paying utilities and wifi. $195 housing deposit

Why Grand Canyon South Rim?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

Life at the South Rim:

This position is eligible for low-cost, private employee housing and on-site employee meals (cafeteria-style)

Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)

A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities

Meet people of all ages from all over the country and world!

Benefits:

Medical, Dental, Vision

Paid Time Off and Holidays

Disability Insurance

401k with match

Life and AD&D Insurance

Employee Assistance Program

Wellness Programs

Learning and Development Programs

Perks:

Free Grand Canyon National Park pass

Rec Center – Fitness Equipment, Computers, and Free WiFi

Paid Day off on your birthday

Discounted mule rides

Free Grand Canyon Railway Train Rides

Retail, Lodging and Travel Discounts

Planned employee trips and activities

15% Verizon service/products discount

$350 Referral Bonus Program

The adventure of a lifetime!

Responsibilities

Supervise the Learning & Development Manager, Housing Manager, Community Recreation Center Manager and Human Resources Manager.

Oversee and support the Learning & Development team to ensure that new hire orientation and compliance training programs are offered and effective through consistent feedback in partnership with the corporate learning and development team.

Oversee employee housing processes, for new arrivals, concerns and exits are meeting company standards. Collaborate and provide consistent feedback to improve the employee experience.

Assist in complex employee relations issues, resolve conflicts and ensure a positive work environment.

Collaborate with the HR Manager and team to provide consistent feedback to ensure positive and welcoming experience for new hires and throughout their employment. Provide oversight on recruitment, onboarding, HRIS change management, benefit administration and ensure compliance.

Partner with international agencies when necessary on strategies that will improve relationships and set expectations for the seasonal J1 bridge students internship program.

Oversee the reasonable suspicion process and drug and alcohol testing process is administered correctly to ensure compliance practices are withheld to the highest standards.

Supervise the Community Recreation Center Manager to ensure the provision of a clean and safe Community Recreation Center, offering a variety of programming to meet the needs of a diverse community.

Assume HR responsibilities and decisions in the absence of the HR Director.

Ability to facilitate management training on various HR topics including performance management, leave of absences, and attendance management.

Build and maintain strong relationships with all levels of management to be a trusted advisor regarding various human resources issues and concerns.

Provide good communication for availability to all employees who come to HR to discuss concerns, corrective action, employment, transfers, and other issues pertinent to the employee.

Manage reports and partner with the HR Director to develop strategic actions surrounding feedback on issues and concerns.

Assist the HR Director with the development of HR policies and procedures while ensuring compliance with relevant laws and regulations.

Ensure proper administration of the Xanterra South Rim and Xanterra Travel Collection Policies and Procedures.

Project a commitment to the company's Sustainability policy.

Responsible for property-wide Director on Duty duties as assigned.

Other duties as assigned.

Qualifications

A minimum of five years of progressive human resources management experience, preferably in a National Park operation.

Professional HR certification preferred (SHRM-CP/SCP or PHR/SPHR).

In-depth knowledge of HR compliance knowledge.

Strong relationships and communication skills.

Ability to convey ideas verbally and in writing effectively to a variety of audiences.

Effective leadership skills to partner with a diverse workforce.

Strong analytical skills and organizational skills.

Hospitality experience with demonstrated knowledge of position requirements for a majority of hotel/resort, food & beverage, and retail operation positions.

Knowledge of EEO/AA policies and FLSA regulations.

Proficiency with the Microsoft Office Suite, HRIS systems. Experience with iCIMS is preferred.

Experience with methods of pre-employment testing, such as Predictive Index, desired.

Ability to give directives and ensure the administration and compliance of such directives.

Possess or obtain an Arizona Drivers’ License within 30 days of hire and comply with the company Driver Safety Program.

Physical Requirements include:

Occasionally reach above shoulder, climb, squat/kneel. Frequently stand, walk, sit, reach outward, bend, lift/carry 10 - 50 lbs, push/pull 12 - 40 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Full-Time Year-Round

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