Counter Sales Representative

Job Description

Job Description Summary

Greets walk-in customers and answers questions clearly and competently.

Upholds a friendly demeanor while working with customers and co-workers whether in

person, on the phone or email.

Maintains a professional and inviting atmosphere.

Learns and teaches customers about products; assisting sales in the showroom.

Demonstrates new methods and products to customers in the showroom.

Interacts with customers and fellow Customer Service Reps, demonstrating professionalism.

Conducts daily sales transactions and makes the deposit.

Promptly process orders error free, with specific attention to credit information.

Stocks shelves in showroom and stockroom.

Answers phone, returns calls, and calls on past due accounts.

Places reminder calls to class attendees.

Handles coordinating/set up/cleanup of educational classes.

Job Description

Strong knowledge of customer service ethics, principles and procedures.

Must have a valid driver’s license or identification card.

Bilingual in English and Spanish is a plus.

Experience in janitorial, big-box store, restoration, remediation, carpet cleaning, or installation companies or products – bonus

Cash handling experience.

Proficient in administrative and documentation procedures.

Competent with working on a computer; must be familiar with MS Suite.

Strong communication skills: written and verbal.

Ability to multitask and work well in a fast paced environment.

Must be able to lift 50 pounds on a regular basis.

High level of organizational skills with great attention to detail.

Additional Job Description:

Requires specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act as an informal resource for associates with less experience. Requires proficiency in a range of processes or procedures to carry out assigned tasks. Has a basic understanding of how the team integrates with others. May provide informal guidance and support to more team members. Provides solutions to atypical problems based on proven practices or procedures. Impacts the quality of own work and its contribution to the team. Uses communication skills to regularly exchange information.Company Description

Aramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education

Full-time