Customer Service Representative

Job Description

Position Type:

Contract

On-Site

Required:

1-2 years’ experience in the financial services or customer service.

Prefer a 4 year college degree and an interest in career development.

Attention to detail.

Dependable.

Service oriented.

Self-starter.

Ability to work in a fast paced environment.

Responsibilities:

Engage internal clients via both inbound and outbound phone calls.

Act as initial and ongoing support during account opening and lifecycle of account.

Providing world-class service to internal clients.

Build relationships with internal clients while providing solutions that adhere to internal policies and procedures.

Address issues promptly and effectively.

Maintain success in an evolving environment.Company Description

Hired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.