HVAC Lead Installer

Job Description

The Installer – Lead Mechanic Pro provides a high-quality customer experience by performing heating and air conditioning installations that meet company standards. Installations will include Advanced Controls and Troubleshooting abilities. This position will also supervise the work of other installers to maintain an exceptional and timely job performance.

Requirements

Must have a valid driver’s license

Work from 28’ extension ladder and 12’ step ladder

Must hold EPA Universal Refrigerant Handling License

Ability to regularly lift/move up to 10 pounds, frequently lift/move up to 25 pounds, and occasionally lift/move up to 100 pounds

Ability to work in usually loud conditions

Ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear, climb, balance, and smell

Sitting may be required up to 75% of the time due to the primary function of driving

Visual requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus due to the constant maneuvering of vehicle in tight and high traffic areas.

Meet all qualifications and have all tools required for Junior Tech to Lead Mechanic Pro levels

Skills

Demonstrate mechanical aptitude

Safely operate hand and power tools and testing devices

Clearly communicate with customers and coworkers

Excellent customer service skills. Ability to communicate with the customer. Ability to handle challenging situations with customers.

Safely operate genie and scissor lifts

Ability to install and troubleshoot air conditioners, heat pumps, furnaces, and air handlers (including geothermal)

Ability to troubleshoot the refrigeration cycle

Advanced knowledge of line and low voltage systems. Ability to connect multiple accessories including zoning systems.

Design, install and troubleshoot duct systems

Ability to install hydronic systems

Ability to install multizone and branch box style mini-split systems with complicated layouts

Expectations & Responsibilities

Adhere to vehicle policies and procedures

Assist with daily equipment staging and job preparation

Identify & report issues with any company tools or vehicles

Oversee loading and replenishment of truck on daily basis

Work well with customers, co-workers, subcontractors, and vendors

Ensure all jobs are completed within the labor budget

Complete all paperwork on a daily basis to include job packets, timecards, and any other installation forms

Troubleshoot residential and light commercial systems

Work a staggered schedule if required

Obtain residential air balancing certification or ability to measure airflow and balance a duct system

Knowledge and application of local and national codes – make sure the job will pass inspection

Manage installers on current projects and assist with supervision of additional install teams

Follow instructions from supervisor and/or dispatcher

Size and draw ductwork correctly

Train all installation employees

Consult on customer complaints and find solutions that benefit both customer and company

Always maintain a professional appearance and attitude

Other duties as assigned

Oversee each installation from start to finish without supervision

Performance Measurements

Punctuality

Willingness to pursue continuing education

Adherence to company policy and procedures

Quality of work to company and customer standards

Callback percentage less than 3%

Completion of all install paperwork

Completion of 95% of jobs within the labor budget

Excellent quarterly reviews

Positive customer and coworker reviews

Leadership ability

Training

Advanced low voltage controls

Duct design

Zoning controls

Commercial installation practices

Air balancing

Geothermal Retrofit Installations and GPM Settings

Specialty equipment

Modulating Systems and Operation

Installation of Conventional & Condensing Boilers

Recommending additional services to customers

Company Description

We are a small family owned and operated HVAC shop with Residential, Light commercial and restaurant refrigeration accounts. We have been serving the northshore for 35 years and treat our customers like they were apart of the family. Located in Highwood we are a staple of the community and love where we live. We are a small, but growing company with plenty of room to grow your HVAC technical abilities.

Full-time