Front-End Supervisor

Job Description

Description:

Retail Rebel is a fast-paced, rapidly growing company dedicated to delivering exceptional products and services. With multiple locations across the mid-west and southeast, we prioritize innovation, teamwork, and a commitment to excellence. Our integrity, customer focus, and continuous improvement drive everything we do as we expand and evolve in a dynamic market. Join us as we shape the future and create lasting impact.

Salary: $38,000 Per Year

Key Responsibilities:

As a Front-End Supervisor, your day-to-day duties may include and are not limited to the following:

Supervise, train, and mentor front-end associates, ensuring high levels of productivity and engagement.

Ensure all customers receive outstanding service at checkout, handling escalations and resolving issues efficiently.

Oversee registers, handle cash discrepancies, and ensure accurate end-of-day reconciliations.

Manage staffing levels, coordinate breaks, and optimize checkout flow to reduce wait times.

Monitor and troubleshoot point-of-sale (POS) systems, self-checkouts, and digital payment solutions.

Ensures daily product strategies are implemented and managed daily.

Ensure that all merchandise is shop-able – bins are free of excessive clutter and trash.

Delegates and assists the store taking out trash, dusting and mopping store floors, cleaning restrooms and stockroom.

Assist with setting up store displays.

Adhere to all company policies, procedures, and safety standards.

Management may assign other tasks as needed. Requirements:

Basic math skills and ability to handle transactions accurately.

Familiarity with modern POS systems, digital wallets, and self-checkout technology.

Excellent communication and problem-solving skills to handle escalations.

Attend daily morning huddles to identify the top priorities for the day.

Ability to work in a fast-paced environment with attention to detail.

Team-oriented with a positive and professional attitude.

The ability to manage physical tasks, such as lifting, reaching, standing, bending, and lifting products up to 40 pounds for prolonged periods of time, and staying active throughout your shift.

Availability to work evenings, weekends, and holidays.

Be dependable, flexible and treat others with kindness and respect.

Education and Experience:

High School Diploma or equivalent preferred.

Previous retail leadership experience preferred.

Previous warehouse experience is a plus.

Why Join Retail Rebel?

Employee Referral Program.

(1) week PTO in the first year of full-time employment; and increases thereafter.

Medical, Dental, and Vision insurance coverage offered inside of 60 days.

401(k) with 3% Company match after 6 months.

Weekly Pay.

Retail Rebel is an equal opportunity employer and adheres to all federal and state employment laws.

Full-time